Homeless man on Paveletskaya with a tumor. Homeless

In winter, homeless citizens are in particular need of medical care, sanitation and warm clothing. Social services of the city are strengthening their work on the streets of the city. On the territory of Moscow, the Mobile Service for Assistance to Homeless Citizens "Social Patrol", created on the basis of the Center for Social Adaptation named after V.I. E. Glinka.

If you see a homeless citizen in need of help, call the 24-hour hotline of the Social Patrol Mobile Service at 8-495-720-15-08, 8-499-357-01-80 (around the clock).

Social assistance institutions for homeless citizens:

State treasury institution of the city of Moscow "Center for social adaptation for persons without a fixed place of residence and occupation. E.P. Glinka "

Address: Moscow, st. Ilovaiskaya, 2 (SEAD), st. m. "Bratislavskaya", "Maryino", platform "Pererva".

Opening hours: around the clock.

Admission department:

Department of Medical Assistance

Address: Moscow, Nizhny Susalny lane, 4a (CAD), st. m. "Kurskaya".

Opening hours: 9:00 - 16:45 (except Sunday and holidays).

Territorial offices of the GKU TsSA them. E.P. Glinka

Branch "Marfino"

Address: 127106, Moscow, Hotel Prospect, 8, building 2 (SVAO), st. m. "Vladykino".

Opening hours: around the clock.

Branch "Kosino-Ukhtomskoe"

Address: Moscow, st. Mikhelson, 6 (VAO), Art. m. "Vykhino", electric train station "Kosino".

Opening hours: around the clock.

Branch "Yasenevo"

Address: Moscow, Novoyasenevsky prospect, 1, building 3 (South-West Administrative District), st. m. "Teply Stan".

Opening hours: around the clock.

Branch "Pokrovskoe-Streshnevo"(reception and distribution of charitable aid)

Address: Moscow, st. Meshcheryakova, 4, bldg. 2 (SZAO), Art. m. "Skhodnenskaya".

Working hours: 09.00 - 18.00.

Branch "Vostryakovo"

Address: Moscow, st. Matrosova, 4 (JSC), Art. m. "Yugo-Zapadnaya", electric train station "Skolkovo".

Opening hours: around the clock.

Branch "Dmitrovskoe"

Address: Moscow, st. Izhora, 21, building 3 (CAO), Art. m. "Petrovsko-Razumovskaya".

Opening hours: around the clock.

"Center for social adaptation for homeless citizens at the State Budgetary Institution of the city of Moscow" Psychoneurological boarding school No. 5 "

Address: Moscow, Filimonkovskoe settlement, pos. Filimonki, Art. m. "Salaryevo".

Opening hours: around the clock.

Mobile heating points

In the cold season, Mobile heating points (storage buses) are on duty every day in the territories adjacent to the Moscow railway stations.

Working hours: from 11.00 to 18.00 and from 21.00 to 6.00.

Parking of Mobile Heating Points in daytime and night time:

Behind the Yaroslavsky railway station, near the Point for the provision of urgent social assistance.
Kurskiy railway station - inside the tram circle near the tram stop not far from the exit from the Chkalovskaya metro station.
Paveletsky railway station - st. Dubininskaya, 2.
Kievsky railway station - Berezhkovskaya embankment, 14.
Belorussky Railway Station - Gruzinsky Val, 11.
Urgent social assistance point - st. Krasnoprudnaya, ownership 3/5. Provision of urgent social services in the form of heating and consultations by the specialists of the center.

Reception hours for specialists from 9 to 12 hours.

Tuesday - legal adviser;

Wednesday - Employment Specialist;

Thursday - psychologist.

Attention! Parking places for mobile heating stations may vary.

Like winter - this is how conversations begin: whether to feed the homeless on the street or not. But we'd better tell you about how and from what meals are prepared for them, and how tea is brewed for them.

... By one o'clock I arrived at Derbenevskaya Street: here the Christian cultural center "Vstrecha" gave shelter to our volunteer group to help homeless people of the Danilovtsy movement. I mean, he allocated his kitchen for our needs, where the group coordinator Dima Ivanin and his volunteers every Saturday prepare a hot dinner for our homeless wards from the Paveletsky railway station.

Today Yura is the chef: this is one of the traditions of the group, every time someone becomes a chef. He thinks over which products to buy in advance, and commands the process. Today the menu includes chicken soup, vegetable salad and hot tea. Here the volunteers brought in bags of groceries, the process went on: there is a giant (32 liters) pot of water on the stove, volunteers are peeling onions, carrots and potatoes, cutting cucumbers, tomatoes, Chinese cabbage and red bell peppers for salad. There is a general conversation - who's how are you, who went to what movie or what they read recently. Dima turns on the audio lecture "A meeting that can change your life." It is read by the Italian Alessandro Salacone, a representative of the world famous Roman Community of Saint Egidius in Moscow. He speaks Russian amazingly well, his thoughts are simple and unexpected, make him look differently at familiar things.

There are 10 volunteers, they change in the process - someone leaves, they are replaced by others. Half past five, leaving soon: a pack of black tea is poured into a giant old teapot, seasonings, salt and herbs are added to the soup. Smells fragrant, home-like. Salad is packed in plastic containers, and bread, cookies and sweets are placed in small bags. All this is immersed in bags. Yura and Ibrahim pour the soup into three large plastic blue buckets with lids. And now the provisions were taken to the dressing room, we are in outerwear and are ready to move out. Volunteer Sasha came to help in his personal car. I often meet him in our various volunteer groups - in the orphanage for mentally retarded children, and in charitable repairs, and at Christmas and Easter dinners, and he helps to bring something from the Danilovtsev office.

The point where our volunteers meet with homeless people is near the exit from the Paveletskaya metro station on Novokuznetskaya opposite the station. Saturday night, snowflakes spinning in the warm light of the street lamps. Warmth, wet snow, ice porridge on the road. Near the point is one of the charges - a large, middle-aged, with a full beard. “It's you, isn't it? Now I’ll tell our people, they are waiting in the passage ”. Men come up, in twos, threes. One, slightly tipsy, gladly starts a dialogue with Ibrahim.

Ibrahim lives not far from here. Once I was walking home, saw us, but did not come up. Then I looked on the Internet who helps the homeless near Paveletsky. Then he went to get acquainted in person. So I got into the group, but it helps not only here.

Homeless Vitalik complains that for the fourth day he has been walking with wet feet, nowhere to dry out. I remember about the “House of Friends on the Street”, which opened quite recently. I write their address and telephone number, but the snow quickly wets the notebook sheet, blurs the letters. Someone calls Vitalik on his cell phone. This is not a smartphone, its buttons glow with a bright ultramarine. He busily explains something to an invisible interlocutor, says goodbye to him, and then says that he fought in the Donbass, that he came here to work, but something went wrong ... And it's good that at least we come. There are large tears in his eyes.

People come and go, surrounding a folding plastic table. Coordinator Dima Ivanin calls everyone to order, explains the rules. He gives out numbers first to women (“ladies,” as Dima calls them), then to men. Ladies three times less than men. Here is a young brunette clearly drinking. She is nervous, she wants to quickly, quickly. There is a chubby woman in a headscarf, she will take a double portion - later a girl of about nine came to her. There are middle-aged women, there are older women and very old women. They are all neatly dressed, many are neat. Seeing them on the street, you would not have thought that they were homeless or in great need ... Coming here, most of all I was afraid of the bad smell. But this specific smell - unwashed body, sewage, sweat, illness, the smell of trouble - is almost not felt, despite the fact that our charges are just a step away from us.

Men are different - many are middle-aged, there are also a couple of young men. Shaggy, bearded. Some of the men are severely beaten by life on the street - their facial features are rough, swollen from booze, rough hands with bent fingers, with dark nails, they smell of fumes. But there are faces and bright and clear eyes. They walk past us in a line on the other side of the table. And on this side - a conveyor belt of volunteers: the first one pours soup into a large plastic glass, Yulia gives a salad, Ibrahim gives a fork, I put a bag of bread and sweets on top. The ward takes the soup in a glass in one hand, and I put the salad with bread in his bag or bag. Rarely does anyone not have a bag or bag. What are the important needs for those shabby sachets? They, like us, people, live in the same world with us. But how differently their life is arranged! And what would I put in the bag if I had to live at the train station in winter?

I spent one and a half to two hours on the street. Tights, socks and fur boots did not save me from the cold. Gloves and a hat were completely soaked, a down jacket was worn on top. I went into a warm, bright subway and quickly warmed up. I drove home, hung up my clothes to dry, drank hot tea, and ate a delicious one. I am sitting here at the computer, writing. Then I'll lie down in the bathroom, then - in a warm bed. And I am ashamed that, unlike our charges from the Paveletsky railway station, I am happily relieved of unknown tests of cold, hunger, lack of sleep, illness, humiliation and, God knows, what else ...

Perhaps, I console myself, not all of them are homeless, but simply extremely poor. Perhaps someone has both a bed and a bath, and the ability to dry clothes. But the other part is definitely devoid of this! Deprived of what many of us take for granted. But is there so much personal merit in this comfortable position of ours? And is there so little in this series of good accidents? Vitaly told me: “You see, I would just like to lie down and sleep normally. Just sleep, you know? " And large tears appeared in his eyes again. I nodded. Well, what was I to answer him? That I have no idea about the slightest part of the trials that befell him?

Someone thanked us. Few, yes, but warm and sincere. Someone just nodded, while others took in silence and gave way to the next. And some remained dissatisfied - give me some more bread, but not that white one, and then, without candy, why, no, I don’t need this ... It seems that the attitude towards the world does not depend in any way on social status.

After the meal, distribution of soap, shampoo, disposable razors, warm clothes and socks began. With each new approach to our table, the discipline was loosened more and more, and chaos won the order established by Dima in the distribution of socks and things. Homeless people were already not only on the other side of the table, but also on this side, trying to somehow bypass their comrades to talk with other volunteers and get what they needed without queuing.

The volunteers froze, behind us is a pile of empty buckets and bags, everything is covered with wet snow, in front of us is an empty plastic table. The wards disperse, one at a time and in companies. Volunteers also gather. It’s half past eight, but this is not the end of a long day: we must go back, wash the dishes.

We will help homeless people throughout the winter. For your 100 rubles, we can buy 3-4 kg of potatoes and carrots, fresh bread. Donate only 100 rubles to us, and we will buy them socks and help them withstand one more day.

Yulia Gusakova, volunteer, coordinator of the educational project "

Near the Paveletsky railway station, hundreds of so-called homeless people, people who live on the street, huddle in the alleys day and night. With one of them, Nikolai Baluev, we got to talking. At first, he did not want to answer questions or be photographed. But, having received 200 rubles of "fee", he perked up, and told such a sad story about himself.

Kolya is 30 years old. A year and a half ago, he lived in Yelets and was quite happy. He worked hard at a local mechanical plant as a turner, had a wife and a son. And suddenly there was a cutback at the plant, and Kolya was on the street. I could not find a job in Yelets, so I went to work in Moscow. Here I got a job in a construction company "Grand", received good money, sent money to the family. But one day he managed to get into a sobering-up station. Absenteeism at work, a scandal, and the guy was back on the street. He did not come out of this peak. He began to beg, to drink "muttering". Lived on the street. Last winter I got frostbitten feet. The ambulance took him to the hospital. There his toes were amputated. After the cure, the priest of the local church, who took care of the patients of the hospital, took Kolya to a shelter for homeless disabled people. There they bought him a ticket to Yelets and sent him home.

- But who needs an unemployed disabled person? - Kolya recalls bitterly. - The wife herself barely makes ends meet. Week tormented with me and kicked out. I went back to the invalid shelter. But I was not accepted there. They said, they say, if there was a Moscow residence permit, then no problem. I found myself on the street again.

Colin's house today is a tram stop near the Paveletsky railway station. Here he sleeps. He sits here during the day, waiting for a handout from compassionate passers-by.

“It used to be good,” recalls Kolya. - The bench at the bus stop was wooden, warm. Recently they changed it to a metal one, and even with holes, apparently, so that people like me would not sit too long. Now it's quite cold at night. Apparently I won't survive the winter. Well, good. I heard that when they freeze, they experience pleasant sensations. I haven't experienced anything pleasant for a long time ...

Baba Lyuba lives next to Kolya under the fence. She built a pedestal for herself out of paper waste, on which she sleeps at night and just sits during the day, reading old newspapers, which she pulls out of the collected garbage. She did not agree to talk for any money. The housekeeper Valya said:

- Baba Lyuba has been living here since May. Where she is from and who is unknown. Once she was taken by the police to an orphanage. But soon Baba Lyuba returned and settled again on a heap of paper trash. Here she has a bedroom, a dining room, and a toilet. We have a lot of them here. Sorry for people. What to do with them?

According to unofficial data, today there are more than 4 million homeless people in Russia, of which 100 thousand are trying to survive in the capital. The state authorities do not keep such statistics, but for some reason they consider these figures to be greatly overestimated. Andrey Pentyukhov, head of the social assistance department for homeless citizens of the Moscow City Social Protection Department, says:

- It is necessary to separate people without a definite place of residence, who for one reason or another have lost their homes, and ordinary vagabonds. Homeless people who previously lived in Moscow can count on support. We will help to restore documents, temporarily place them in a hotel, provide medical assistance, register a disability and a pension, find employment, including with the provision of housing. For those who wander, but at the same time have housing somewhere in the province, we can only buy a train ticket to the house.

For people who have found themselves in a difficult life situation, there are now 8 social hotels in the capital. About a thousand people can be accommodated there. And there are shelters, mainly in remote sleeping areas - Kosino-Ukhtomsky, Lyublino ... Anyone will be left there for one night: they will feed and warm them. But only after providing a certificate of sanitization and medical examination. Doctors receive homeless people in Moscow at the first-aid post on Nizhniy Susalny Pereulok, house 4 in polyclinic No. 7. There is also a sanitary checkpoint nearby (and there are 5 of them in Moscow).

To stay in the shelter longer, you need an extract from the house book, confirming that the person once lived in the capital. Visiting homeless people will not be kept for a long time.

Food for the homeless and vagabonds in the capital is a little easier. To eat for free, you do not need any certificates or documents. You can get a hot lunch at the same sanitary checkpoints and in 16 churches in the capital. Somewhere they feed every day, somewhere twice a week.

If you can't get somewhere by hand, you can spend the night on a special bus. In the cold season, every night the car of the Orthodox charity organization "Mercy" collects homeless people from the Garden Ring and the square of three stations. The vagabonds on the bus are given food, medical attention, clean clothes and left to spend the night in the cabin.

“One doctor with an ambulance, breathing in our bus spirit, fell in the morning with catarrh of the upper respiratory tract,” says the head of the bus service, deacon Oleg Vyshinsky, “and this service employs people who are far from pampered. Our bus can accommodate about 30 people, and you can call a whole team of doctors to each one.

More than half of homeless people who seek help from "Mercy" are not legally homeless. They have housing and registration, but they do not live there. Someone was kicked out of the house by their relatives, someone lost their job and went to Moscow. More than half of homeless people in Moscow are visitors from different regions of Russia.

“We don't bother them especially,” says police sergeant Anatoly Lobanov. - They do not break the law, what to take from them? The article for vagrancy and begging has long been canceled. I can only wake up a homeless person sleeping somewhere on a bench so that he leaves and does not embarrass people with his appearance. And in severe frosts we are ordered to call an ambulance for the freezing homeless people.

Moscow social services cannot help "bum-limiters" in any way. Just feed, give clean clothes and new shoes, and send them home. Local services should already adapt it to life in society. But there are simply no such people in small Russian cities, just as there is no job and no social housing. And the tramps return back to Moscow.

Help "SP"

There are only 8 shelters for homeless people in Moscow. On the other hand, according to the Tender Beast charity foundation, there are more than a dozen shelters for stray dogs on the territory of the capital. The Moscow authorities promise to build 15 new shelters for homeless animals in the capital by the spring of next year. Shelters will appear in all districts except the Central one. At the same time, as many as three shelters will be built in the northeast. The largest will be located in the southeastern district. He will be able to simultaneously accept up to 4500 stray animals. All this is good, but you also have to worry about people.

Shelter addresses:

Social hotel "Marfino" (Gostinichny proezd, 8a, the nearest metro station "Vladykino", tel. 482−33−59).

Social hotel "Vostryakovo" (st. Matrosova, 4, passage from the Kiev railway station, tel. 439-16-96).

Center for social adaptation "Lyublino" (st. Ilovaiskaya, 2, passage from the Tekstilshchiki platform, tel. 357-10-65).

Social hotel South-West Administrative District (Novoyasenevsky prospect, 1, building 3, nearest metro station "Teply Stan", tel. 427−95−70)

House of night stay of the North-West Administrative District (3rd Silikatny passage, 4, building 1, the nearest metro station "Polezhaevskaya", tel. 191−75−90).

House of night stay "Kosino-Ukhtomsky" (st. Mikhelson, 6, passage from the Vykhino platform, tel. 700-52-35).

State institution for foreign citizens with children "Kanatchikovo" (Kanatchikovsky proezd, 7, the nearest metro station "Leninsky Prospekt", tel. 952−38−40).

Center for social adaptation "Filimonki" for the disabled, the elderly and persons with minor children (Moscow region, Leninsky district, Filimonki settlement, tel. 777−70−00, ext. 5732).

Where to get sanitized?

Nizhniy Susalny lane, 4

Izhora st., 21

Yaroslavl highway, 9

Gilyarovsky, 65, building 3

Kuryanovskiy blvd, 2/24

Once, being in Moscow, I got out of the underpass that goes from the metro station to the Paveletsky railway station. And suddenly I heard loud music. In front of me was a man who looked like a homeless man; in his hands was an antediluvian transistor with a long antenna, and he himself sang something to this music. And so, overtaking this man, I saw ...

How can I tell you ... If without details - the face is disfigured by a terrible tumor. Half of the face is destroyed. Very scary, very.

The court reporter's composure did not help me, nor could it, since it is my own psychic defensive invention. I had a real - not to say the least - shock. I could not look into that face. I looked at the hand in which I was putting the paper fifty dollars - the hand was dirty, of course, but not terrible. The person expressed satisfaction with the alms received, said something like "Wow, okay!" And I quickly dashed away from him to the station.

Of course, my fifty dollars will not help him, and in general, I am not able to help him practically. But for some reason it seemed to me - if I found the strength in myself calmly, without shuddering, to look into his face, to speak to him, to ask at least his name, to promise to pray for him - something so torn in the Universe would grow together ...

I remembered one of the stories about Dr. Gaaz: he had a patient, a peasant girl, also with a disfigured face with a tumor - even her own mother could not approach this girl, and Dr. Gaaz sat next to her day and night, told her stories and kissed her ... So - until she died.

To help a person, you need to accept him in the situation in which he is, that is, accept his situation - to the end. As long as we push this person away from ourselves, defend ourselves from him, do not accept his situation - no matter what this protection of ours is connected with, it is not only about physical ugliness that we can talk about - we will not help this person.

How does a person live, which no one or almost no one can just look at? How did he end up in such a position - probably on the street? .. Maybe his relatives turned away from him, maybe his wife abandoned him like that? Well, I couldn’t stand it ... I don’t know. To assume that "he is to blame for everything" and "the good ones are not abandoned" is the easiest thing for us in such a case.

I turned away ... What if I didn't have the opportunity to turn away? If a person with such a face turned out to be, for example, my compartment neighbor on the train? And if I were some kind of official, and such a disabled person - let not a bum! - would you come to my appointment? .. Let's also take into account the smell ... I remember how one day an elderly and not quite adequate woman with cancer came to our editorial office - we did not know what to do ...

Well, if you can't turn away from this person and run away, I told myself, it means that you have no choice - you will have to make a supernormal mental effort, to step over the natural psychological reaction.

What do you mean - no choice? Since childhood, we have been reading books about the war. But hardly any of us today (excluding those who have gone through "hot spots") imagine what it is like to stand up and go on an attack under fire.

We periodically read or hear about someone's courage in a fire - but we, again, with a few exceptions from our number, do not imagine what it is: to stand in front of a burning house in which children are screaming, and to understand that you have there is no choice - if you are human, you have to go there, into smoke and fire. Not "if you are a hero", but simply - if you are a person. There is no choice, because not being human is impossible and unthinkable.

It's all scary! This all requires supernatural behavior. Meeting with a sick, severely disfigured person is the same, although it is somewhat different.
Of course, my situation — a runaway, accidental collision in the transition — was a compromise, it was not extreme for me; from a universal human point of view, she did not demand anything from me at all. But it wasn't accidental either, I'm sure of that.

The Lord showed me that from me too - as from any other person - more may one day be required; that I too might have to do something supernatural, something so easy to read about - and so incredibly difficult to do in reality. Difficult, and at the same time, absolutely necessary ...

On the splash screen: photo fragment on