Oratory and Business Communication - O. A

Task III

1. By seasons. For appointment of clothes. By orientation on the floor and age.

2. By type the needs they satisfy.

3. Exposure and quality. What made of. Method of production and composition of wine.

4. Different whether it was done specially or by negligence.

5. What time of year you can do. Are the sports of Olympic. Use of technical means. On entertainment. According to the prevalence among the population. By the number of participants (team, paired, single). On the gender of the participants. By proximity to art. By how the result is estimated.

6. Depending on the purpose of the occupation of this activity; from the magnitude of gross income; on the nature of de visibility.

7. Depending on which funds are used to implement their policies.

8. Attitude to work. Character. Moral qualities. Study style with students. Methods of ra bots. Speech hold. Professional compence. Method of reading lectures. Age. Work on yourself.

9. Depending on the legality of the elected funds. From whether there is a initial capital. What features of the nature of the personality at this re are alizy.

10. Depending on the available funds; from real needs; from the number of participants and places of entertainment.

11. Depending on the style of music; from the use of modern technical means; from national

Practical lessons

tax of composers and felts; From the audience to which it is designed.

12. Depending on the purpose of learning in the university; from wearing to study; From the method of preparing for the exam us and from the ability to study.

Task IV.

1. Deaduitable conclusion. Error - the risk of one term in different values.

2. too.

3. It is incorrect to a large parcel in deductive conclusion.

4. A large parcel, representing the tree of it, is not an absolute truth.

5. The error of hasty generalization in inductive conclusion.

6. Error "Circle in Proof".

7. Hessed generalization error.

8. Error anticipating the foundation.

9. The error "output should not be." Arguments are not from being taken to this thesis.

10. Incorrect analogy.

11. Error "After that, then, due to

12. Error - arguments not enough.

13. Error using one term in different values \u200b\u200bin deductive conclusion.

To chapter 3 "How to make your speech convincing"

Task I. Find arguments that can convince.

1. Jogging in the morning: a) the lady of the average years; b) an elderly man.

2. Throw smoking:

a) a sixth grader; b) a thirty-year-old woman.

3. Hold clothes into a dry cleaning:

a) a low-income citizen; b) prosperous.

4. Insurance Property:

a) a large family; b) a lonely man; c) director of the company.

5. Explore the course of oratory art:

a) graduate of the Pedagogical University; b) graduate of the Polytechnic Academy; c) firm employee; d) director of the company.

6. Make a donation to the protection society without house dogs:

a) the usual woman; b) prosperous director of the company.

Task P. Which students will convince convincingly.

1. a) there must be free visits to lectures; b) It is impossible to resolve free visits to lectures.

2. a) the country area is perfectly; b) Cottage is a suitcase without a handle.

3. a) you need to urgently privatize housing; b) There is no point in privatize housing.

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4. a) the happiness in marriage is possible only if the milk people passionately love each other;

b) It is impossible for happiness in marriage if young people passionately love each other.

Task III. Imagine that you are the seller on Baland. Having called buyers, you need to sell:

a) flippers; b) samovar;

c) white manual mouse; d) a textbook on the culture of business communication;

e) a big orange umbrella.

To chapter 4 "Culture of a business person's speech"

Students get tasks on cards. After completing the task is discussed by the entire group.

Task I. Earn possible orthoepyski errors in words.

1. Catalog, quarter, more beautiful, aristocracy.

2. Friendly responsibility, long, partner.

3. Inquire, expert, phenomenon, convening session.

4. Strengthening, provision, hosts, Ukrainian.

5. Wholesale prices, gross income, perspective (or an apertension).

6. Unrestrained, start brown, gas pipeline, oil pipeline.

7. Host, glimpse, litigation, closely.

8. Expired, being, debate, Farvater.

9. Trend, test, pace, dispensary.

10. Rings, swept, intent, behave.

11. Apply, inquire, pantry.

12. Trend, complaint, applicant.

13. Competent (or [pent]), to state (or [Stand]), escort (or exciting), legal adviser (or legal system), unprecedented (or [price]).

14. Language sausage, language error, thieves, in the back, you are right.

15. Simultaneous, deepen, rejected, rust.

16. Scissors, read, light, some. (Translate these words to the Belarusian language.)

17. Intend, take, in the head.

18. To form, chaos, who arrived, long.

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Task P. Work on speech correctness.

1. Explain the values \u200b\u200bof the words-paronyms and come to the momentum with the words:

Compose and compare; Wear and dress. Spectacular and efficient; Economic and Eco

nomichny.

Nevezh and ignorant.

Single and ordinary; Test and test.

Submit and provide; Joint and rank.

Bath and bathroom.

Layout and planning; Subscriber and subscription. Manage and manage; Address and address address. Parlementary and parliamentarian.

2. Slip verbunderstand last time.

3. Slip verbstart last time.

4. Slip verbtake in the past time.

5. Slip verbwant in the present time.

6. How to: So many or so many, glasses to wear or wear, ridiculous or surround?

7. Comment on the errors in the expressions: Cree mining crime; open vacancy; PRES CULT PRICE; Memorial souvenir; future prospects; bold risk; first premiere; My autobio chart; first combat baptism; timing time.

8. Eliminate multi-climb in expressions: every minute of time; retreat in December; for the first time to meet; Inheritance; in the summer period; Ultimately; Error error.

9. Translate into Russian: Lyube da Razima; Club riddy; Jia-you.

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10. Translate into Russian: Smushyatsa s Yago; Priecesi Pa Rights; Lepors for YCIX.

11. Fix expressions: talk about life; walk on the roads; We are with the Tole.

12. Translate these expressions to the Belarusian language.

12. Translate into Russian: deposit medal; Vygltsz Sabak; Washing yablik.

13. Book with nouns: choice, funds.

15. Book with combinations: how many rubles; How many children.

16. Explain the meaning of words: Import, with the focus, harmony, confidential, prolongation, legitimacy, adequate, consensus, mental tet, renome, dividend, plebiscite.

17. Correct expressions: more beautiful; more easier; more better.

Task III. Edit phrases; Explain the error in building a sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic mistake.

3. I would like you to quickly assume our organization.

4. He tried to warn the wrong step di rector.

5. The meeting was attended by a representative from the factory.

6. Processing this data, it turned out the full car of the state of affairs.

7. My opinion to him as a good person.

Practical lessons

9. The agenda was the question of resources.

10. Lifting up the stairs, a strange announcement should be thrown into my eyes.

11. I'm tired of spending your nerves on this question.

12. I understood what a hint I was given.

13. We have the cheapest cost of goods.

14. I do not want to push the situation.

15. Many succumbed to the trick of apartments, work, cottages.

16. The information in the last statement suggests that the problem has not yet been solved.

17. Nikolai waited for me on the corridor.

18. I have repeatedly noted that you need to scroll by instructions.

19. All this affects work.

20. Let me raise this toast for our successes.

Task IV. Work on the accuracy and expressiveness of speech.

1. Come up with phrases with the words: patience, terpe fierce, tolerance, tolerance.

2. Find synonyms wordssaid.

3. Find synonyms wordswalked.

4. Invent phrases with words: eat, eat, eat, burst.

5. Explain the meaning of the winged expressions: Yablo to discord, the Sisyphers of Labor, Gordiyev Knot, Avgeiyev to Nyushni.

6. Explain the meaning of phraseological units: play per violin, to boil in our own juice, remove the chips, throughstump deck, teeth talking, to dint behind the nose, put on the map.

7. Correct offers and explain errors: Everyone required lift the curtain.

All the same, he will not open the bike, he gras half a half on the summer.

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Promised to remove seven skins from him. All this entered into the sweat and blood. It still keeps in the clouds.

The other end of the stick is ...

8. Edit:

I remember what kind of pigsties we were erected! There was an alternative to him: stay in the village

or return to the city.

I can't eat this porridge in full.

And in the evening, when all the sky is littered with the stars, we will immediately immediately at sea.

9. Continue phrases: it became clear that difficulties

from every day will be ... We hope that by the end of the year the level of production will begin ... My anxiety.,

from every day. Salt soil area ... Every year (increasing, increase, increase, increase).

10. Finding the office in the passage from the parody of a literary article: "... no less important and the reaction of the old woman on the message of her old man on non-use of the fishing fish, the use of the old woman of a number of vulgarisms, aimed at the old man and asked him to re-encounter a fish dedicated to the issue About the old trough "(from the book K. Chukovsky" Live, as life ").

11. Express the thought without offices: "You should make every effort to eliminate the negative consequences of this phenomenon."

12. "Translate" a science-shaped phrase: "To create a positive mood, you can recommend that such a well-known means like a smile."

13. Mark the Office, express thoughts to the conversational style:

IN the use of this method is still a big question. Acid rains have

Practical lessons

extremely great harm to green plantings. To accelerate the decision, I propose to take a break. Urgent measures should be taken to ensure electricity saving.

14. Is it appropriate for the use of phraseologism in this sentence: "What we have conceived, am I sure, will bring a rustle on our competitors?" How best to express this thought?

15. What did he wanted to say a speaker: "People's disabled and Pensi exist in our hard form?"

16. How best to express this thought: "You can start creating a child only in good confidence, realizing the full fullness of responsibility for this business" (from a book about self-education)?

About t in e t s

Task I.

Take advantage of the orthoepic dictionary of the Russian language.

Task II.

2. (I, you, he)

(we, you, they) understood

(She understood

(it) understood

3. (I, you, he) began

(we, you, they) began

(she started

(it) start

4. (I, you, he) accepted

(we, you, they) accepted

(she) accepted

(it) accepted

5. (I) want

(we want

(do you want

(Do you want to

(he, she, it) wants

(they want

6. So much, put on glasses, ridiculous.

Practical lessons

7. These expressions contain extra words: Cree minals means a crime, a vacancy - free place, a price list - a collection of prices, a souvenir - what gives memory, the prospects are that in the future, etc.

8. Every minute; retreat only back; in de cable; You can read only for the first time; paradise; in summer; eventually; misconception.

9. Love for the Motherland, Head of the Club, thanked Ry you.

10. Laugh at him, come in the case, better than all.

11. Talk about life - Havarytsa Government, Ho diet on the roads - Hazzchi Pa Daroga, and we are torso.

12. Gold medal, big dog, tasty apple.

13. Elections

Funds

means

funds

elections

means

about election

affordable

14. One hundred twenty seven people hundred and twenty-seven people hundred and twenty seven people one hundred twenty seven people

one hundred twenty seven men about a hundred twenty seven people

March 8 of the eighth of March eight of March eighth of March eight of March about eighth march

16. Take advantage of "Foreign Word Word" "

17. More beautiful, easier, better.

Task III

1. The meeting caused great interest.

2. I noticed a mistake characteristic for him.

3. I would like you to quickly pay attention to our organization.

4. He tried to warn director from not a faithful step.

5. At the meeting was also a representative for

6. Processing this data, we found out a complete picture of the state of affairs.

7. My opinion about him as a man is not bad.

9. The agenda includes the issue of resources. 10. When I climbed the stairs, my eyes

a strange announcement rushed.

11. I'm tired of spending your health on this question.

12. I understood what a hint I was done.

13. We have the lowest cost of goods.

14. I do not want to pump an atmosphere. Or: I do not want to exacerbate the situation.

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15. For many, they became bait of the apartment, precious work, cottages.

16. The information provided in the last state of honor, suggests that the problem has not yet been solved.

17. Nikolai waited for me in the corridor.

18. I have repeatedly noted that you need to follow the instructions.

19. All this affects work.

20. Let me raise a glass for our successes. Allow the toast to achieve our success.

Task IV.

1-6. Take advantage of the dictionary of the synonyms of the Russian language, "," the educational dictionary of the most common phraseological units of the modern Russian language "A.F. Kalashnikova.

7. Everyone demanded raising a veil. All the same bike it does not invent. He grabs everything with a half-clow.

Promised to lower the skin from it (or remove the chips). All this entered the blood and flesh.

While it is not clear and vaguely; There is an expression "to blame in the clouds" (dream).

But a stick about two ends ...

8. I remember what kind of pigsties we built!

He stood before choosing: stay in the village or return to the city.

I i can not eat all this porridge.

BUT in the evening, when all the sky is littered with the stars, we will drop back to the sea.

9. It became clear that difficulties with each year will increase.

We hope that by the end of the year the level of production will begin to rise.

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My alarm is enhanced every day. Saliant soil area increases with each

smoke year.

11. We will try to correct the pollinity by all means.

12. To mood improved, smile.

13. We need to think if it is worth using this

Acid rains are giving off plants.

So that we can quickly make a decision, I propose to take a break.

Think about how to save electricity.

14. Oh, how are our competitors, bonds, that we have conceived!

15. It is not easy for disabled people and pensioners.

16. Nature child need in good setting

rest, understanding the responsibility of this step.

To chapter 6 "Secrets of successful performance"

Task I. Training Skill Welcome Audience.

The purpose of the task is to learn how to make the initial pahu and greet the audience so that the intonation expresses the joy of the meeting.

Students in turn goes to the audience and with the applied gesture.

The teacher ensures that the launch of the Torah is confident, the head is raised. You need to see in the place where all those gathered, and orator, are clearly visible. It should be started only after the initial pause, "collecting" all the look. The gesture should be wide, helping consistently cover all with the woven.

During the second exit after the initial pause, you need to say: "I'm glad to see you." You can help yourself with a gesture.

The teacher ensures that there is a visual contact with everyone, and the intonation of the greeting corresponded to the meaning of words.

Students are invited in turn to come out for the third time to the audience and welcome all the word "healthy!" With different intonation expressing:

a) indifference; b) edification, severity;

c) joy from meeting.

The task is considered to be fulfilled if the speaker came out with a confident gait, the initial pause was withstanding, the joy of meeting with the audience sounded in greetings, and the orator's view embraced everyone hearing the televisions.

Practical lessons

Task II. Training skills start ledge.

After greeting you need to pronounce one or two phrases. This may be a compliment to the audience, the question to the audience, appeal to those feelings that are currently worrying people.

Task III. Whose version of the introduction is better? The task is given to the whole group. Need to offer

embodiments (staining and introduction to topic), who could use a well-known businessman if he was asked to conduct conversations on the themes:

1. How to organize your day.

2. How to succeed in business. "Perform" is offered before a) tired students at the end of classes;

b) employees of the company whose successes in business

leave much to be desired.

The purpose of the task is to try to establish emotional contact with this category of listeners, skillfully summarize the presentation.

Accomplicit options are discussed, the best notes.

Task IV. Training skills start and king the speech.

Students distribute cards with the names of topics. They need to offer entry and conclusion to these topics (improvisation). Examples of topics:

1. Coordinate yourself.

2. Friendship helps to live.

3. Cherish the love.

4. How to live, not old.

5. Man's psyche reserves.

6. How to learn to own yourself.

Practical lessons

7. Space Future of mankind.

8. Better the mountains can only be mountains.

9. The sea is the world of beauty and miracles.

10. Music in our life.

11. Beauty will save the world.

Task V. Training of the ability to respond to dew issues.

Three students take turns to answer questions about their topic. It is necessary to rephrase the question every time, retaining its meaning, and give a brief answer.

The "jury", chosen in advance, evaluates the ability of future speakers on a 10-point system to answer dew, given:

1) how accurately it was the meaning of the question;

2) shortness and accuracy of answers;

3) the impression of the manner is responsible (the speed of the reactions, composure, friendly tone).

Task VI. Training skills perform. Students are invited to prepare a mini-ledge

(for 3 minutes) to each lesson. The topics of the protrusion, for example, such: "It's interesting to know", "how I love to relax", "my attitude to entitled to classical music; mountaineering, etc. " (Any topics, in the name of which there is the word "me" or "My, mine").

To chapter 7 "Culture of referee"

Task I. The teacher together with the listeners selects the topic of the controversy (thesis), for example: "In the area there should be a government censor of the media" (or "one state grade", "paid health", "devil paid higher education" and etc.). The opposite urversion (should not ...) is an antithe ZIS. Supporters of each approval are united by the teams and are preparing for controversy, attracting reference and other literature. It is necessary to clarify all the terms leaving the thesis, analyze the problem according to the plan proposed in chapter 5 (p. 72-73), collect all the arguments and prepare a convincing speech. You should consider the method of refuting opponents and criticizing their arguments.

"Jury" is invited to occupation. In the speakers of the teams are estimated:

oratory of the leader of each team; the logicality and persuasiveness of each argument; refutation quality; issues of both teams; cohesion of each team; contamination tone;

the use of tactics and tactics of labeling on a lymics;

the use of tricks and their neutralization. It is recommended to prepare forms for fixing

the estimates of the speech of teams, taking into account these creery.

Before giving the word to team members, the submitter talks about the goal of the classes, the POS is the members of the "Jury", announces the order of reference

1. The service passed with great interest. (The meeting was very interesting) -
2. I noticed a characteristic error. (I noticed a characteristic error for him)
3. It would be that you would quickly make the attention of our organization. (I would like you to quickly pay attention to our organization)
4. He tried to warn the wrong step of the director. (He tried to warn director from the wrong step)
5. The meeting was present from the factory. (A representative of the plant attended the meeting)
6. Taking these data, it turned out the full picture of the state of affairs. (Treating this data, the picture of the state of the case fully manifested)
7.Mone opinion to him as a good person. (My attitude towards him, as a man, not bad)
8. Upody the literature recommended by the teacher, many complex questions became students. (After reading the literature recommended by the teacher, many difficult issues began to students). Grammar mistake. Incorrect use of involved turnover in the proposal.

9. The agenda was the question of resources. (The issue of resources was raised on the agenda). The lexical error, the "question" cannot "stand."
10.In down the stairs, a strange announcement rushed into my eyes. (When I climbed the stairs, a strange announcement rushed to me in my eyes). Grammar mistake. Incorrect consumption of adapter turnover in the offer.
11.nna tired of spending nerves on this question. (I'm tired of nervous on this issue). Speech. Spacious. It is obvious about spending forces, health. This offer is not appropriate.
12. I understood what a hint I was given. (I realized what I hinted).
13. We are the cheapest cost of goods. (We have the cheapest goods). Speech, violation of lexical Combinationability: Low cost, cheap item.
14. I do not want to push the situation. (I do not want to guess the situation). Speech, more appropriate to say "glow".
15.Nikolai waited for me on the corridor. (Nikolai waited for me in the corridor). Grammatical, misuse of prepositions.
16. I noted more than once that the instructions must be followed. (I noted more than once what the instructions must be followed). Grammatical, misuse of prepositions.
17.All this affects work. (All this affects work). Grammatical, incorrect ending when declining.
18. Raise to raise this toast for our successes. (Allow this toast to say for our successes). Speech, toast is a brief dressing speech, it cannot be enjoyed or raised, but you can pronounce, proclaim, etc.


Some tried herself, I don't know correctly or not. Please tell me the knowledgeable people!

6. Taking these data, it turned out the full picture of the state of affairs. (Treating this data, the picture of the state of the case fully manifested)
Not corrected.
After processing this data, the state of affairs manifested completely.

9. On the agenda, the question was raised ..

11.nna tired of spending nerves on this question. (I'm tired of nervous on this issue) was the famine, became the office.)))
11.nna tired of nervous about this

16. I noted more than once that the instructions must be followed. (I noted more than once what the instructions must be followed).
I have repeatedly noted that you need to follow the instructions. Without "then."

18. Hmm .. "Raise toast" - quite acceptable.))

P.S. In, even in the dictionary found:
1. Toast, -a; m. [English toast]
Pagty wish, offer to drink wine in honor of someone ; Toast. Proclaim, pronounce t. Raise t. To drink for the health of the hostess at home. T. in honor of the birthday man.
(Big Dictionary of Kuznetsova)

P.P.S. I would throw out the word "this".
Let me raise the toast for our successes.

"Construction of a graph of a quadratic function" - 1. The function y \u003d x2. Parabola branches are symmetrical about OU axis. y \u003d x2 function - quadratic; Graph - Parabola. 4. Algorithm for constructing a chart of a quadratic function. 3. The selection of the square is bicked from square triple. The graph is symmetrical with respect to x \u003d 2. Quadratic function. Building a graph.

"Construction of functions graphs" - the graph of the function y \u003d sinx. Algebra. Topic: Building functions graphs. Performed: Philippova Natalia Vasilyevna Mathematics Teacher Beloyarskaya Secondary school №1. Building the graph of the Y \u003d SINX function. Tangent Line. Build a graph of the function y \u003d sin (x) + cos (x).

"Building graphs" - build graphs of functions, compression along the ordinate axis. Find all the values \u200b\u200bof the parameter A with each of which the system. We construct a graphic image of the correspondences that are in the system. No solutions if. We define signs in the areas obtained, and we obtain the solution of this inequality. 2. Perform the resulting schedule with direct perpendicular parametric axis.

"Building polygons" - in nature, in the surrounding world, in everyday life - we see the right polygons everywhere. Decision on 12 parts. Division at 10 equal parts. The variety of polygons in the world of man. Karl Gauss, a student of the first course of Göttingen University, decided to task in front of which mathematical science graduated more than two thousand years.

"Building a circulation and ruler" - historians. What knowledge and concepts about the circulation go beyond school geometry? Geometric constructions with a circulation and ruler. Researchers. Who and when invented the Circula? Seas and deserts, Earth and Moon Light of the Sun and Snow Avalanche ... How to use geometric constructions to determine the side of the horizon on the ground?

"Construction of geometric shapes" - There are no tools for carrying straight and planes in space. Tools for constructions. Drawing machines pantograph; trammel; reysmaus; Emphader ECM or computer. P5: Build (find) the intersection point of two circles data. Coordinate method. L2: Build a straight line passing through two setpoint (built) points.

The only way to configure people to vigorous activity is to communicate with them.

Lee Yakokka

Condemn what they do not understand.

Quintilian

A typical error in the evaluation of the communication process is formulated as follows: "I said what I wanted to say, he understood what I said." This is an illusion. In fact, the partner understands everything, firstly, in a different way, secondly, in its own way.

In business communication between partners there may be perfectly specific barriers. The reasons for their appearance are different. In order for the case not to stress, you need to learn how to prevent the occurrence of barriers in communication, and if they arose, to successfully overcome them.

Consider the main barriers arising on the way to fruitful communication.

Barriers of interaction.Motivational barrierit arises if partners have different revealed motives, for example: one is interested in developing a common cause, and another is only interested in immediate profit. In this case, it is better to figure out each other's intention from the very beginning, to coordinate the motives of cooperation. If this fails, the joint work is doomed to failure.

Barrier incompetence.The incompetence of the partner causes a feeling of annoyance, the feeling of lost time. If the partner does not understand the problem at all, it is better to politely "minimize" the conversation; If he owns a question partially, and it is no longer anyone, you need to introduce it to the case, without emphasizing his greater awareness.

Ethical barrierthen occurs when the interaction with the partner prevents its moral position incompatible with yours. Whether to compromise, everyone decides itself, but trying to re-educate or shame the partner is not recommended.

Each person has its own style of communication. It depends on temperament, character, worldview and is formed under the influence of education, environment, profession. Therefore, in business communication can often occur barrier styles of communication.Contents of communication style make up

· The prevailing motive of communication (interaction, self-affirmation, emotional support of the interlocutor, etc.);

· Attitude towards other people (softness, goodwill, tolerance, cruelty, rationalism, egocentrism, prejudice, etc.);

· Relating to yourself (narrowing, recognition of their shortcomings, upholding "Honor of Unidir", imposing his opinion, etc.);

· The nature of the impact on people (pressure, coercion, manipulation, collaboration, personal example, non-interference, etc.).

How to make the partner's communication style not an obstacle to communicating with him? It is necessary to realize that the style of human behavior is the manifestation of its deep essential characteristics, and. If this does not interfere with the case, it should be taken, whatever our attitude.

Barriers perception and understanding.Aesthetic barrier It occurs in the case when the partner is untidy, it is slightly dressed or atmosphere in his office, the type of desktop does not have a conversation. To overcome the inner obstacle to the conversation is difficult, and nevertheless, if this contact is very necessary, it is impossible to show that something is cordial.

Comfortable communication may interfere miscellaneous social status partnersespecially if one of them is used to testing the thrill before the bosses. The next installation before the conversation is helped to get rid of such a relationship: "The head of the same person as me. All human weaknesses are inherent. I have no reason to excite. I will speak calmly and just, counting on understanding. I respect myself and my job, and he will feel it. "

Barrier negative emotionsarises in communication with a frustrated person. If a partner who is usually polite with you, meets you dislike, talks without raising your eyes, etc., do not rush to take it on your own expense: maybe he is not able to cope with the poor mood because of his own business, family turmoil etc. It is necessary, having come to the meeting in advance, try to find out what is the situation on the company, in which mood is a business partner. Sometimes it is better to move the conversation at another time. If it is impossible, then at the beginning of the conversation to help the partner improve its emotional state.

Human health, physical or spiritual stateAlso affects how a person communicates. Supervisory people are not much labor on external signs guess what is happening with man, choose the appropriate tone, words or reduce the time of communication so as not to tire the interlocutor who is unhealthy.

Psychological protection Located by a business partner - a serious barrier of communication. Realizing that the barrier in communicating with an uncomfortable employee or partner was called by his desire to defend, try to change the attitude towards it, and difficulties in communication with such a person will gradually disappear.

Barrier installation.Your business partner may have a negative attitude towards you or a company whose representative you are. If you encountered the installation barrier, it is better not to try to relieve partner. Quietly take care of dislikes as a manifestation of ignorance, weakness, lack of culture, simple ignorance. Then an unfair attitude will not touch you, and soon it will disappear at all, since your affairs and actions will make a partner to change your opinion.

Double barrier It is that we are involuntarily judged about every person by ourselves, we are waiting for such an act from a business partner, which would make in his place. But he is different. His position in this situation is determined by its moral standards and installations. So that the twin barrier does not occur, you need to develop the ability to decentrativity.

Communicative barriers.Semantic barrierit occurs when business partners use the same signs (including words) to designate completely different things. The reasons for the occurrence of this barriers are different. To overcome the semantic barrier, it is necessary to understand the partner's features, to use the vocabulary-understandable for him; Words having different meanings must be explained in what sense you used this or that word.

Inability to express your thoughts (logic barrier)very prevents communication. Gelving said: "It takes much more of the mind to convey their ideas than to have them ... This is proven by the fact that there are many people who are considered smart, but they write very bad writings." You need to patience and use all your ability to listen, ask questions to get the necessary information from the partner.

Bad technique of speech (phonetic barrier)very interferes with effective communication. But if you are interested in contact with this partner, you will have to adapt to his manner to speak and not show the kind that you are unhappy.

Listen to listenit manifests itself in the fact that the partner interrupts, begins to talk about his or goes into his own thoughts and does not respond at all to your words (see the hearing in business communication). You can only compensate for the partner's inability to listen only to your art.

Barrier modalitiesit occurs when a person does not think about the priority channel of information perception (for more details, see Verbal Means of Communication). Knowing that every person has a certain priority channel perception, makes us tolerant, and the ability to determine it allows you to find an adequate language of communication with a specific interlocutor, make contact with it not only by conflict, but also effective. In order for the Communications, the modalities barrier does not arise, it is necessary to transfer information to the modality in which it is easier to perceive the partner in the form in which it is understandable to him.

Character barrieralso creates difficulties in communication. Each person has its own character, but educated people know how to behave so that their character is not a source of conflict. Not everything, however, want and know how to sort out themselves and control themselves. People with pronounced temperament features can be uncomplicable interlocutors .

Ignorant -this is the barrier that prevents and correctly perceive the partner, and understand what he says, and interact with him. Unfortunately, manifestations of non-competitance are not essential in business communication. Ignite treatment can be stopped calm, without irritation, our own politeness. There are situations where you are forced to listen to a fair or unfair expression of perturbation. Remember that your goal is to cooperate, not a conflict. When a man is rude, a desire arises immediately put it in place. But it can lead to a pass. It is better to answer a cold and calm tone. For many, it acts cut down. There are other ways to calm the indignant interlocutor:

· reception "Alien role": If the interlocutor is indignant or shouts, try to enter his position, look at the situation with his eyes; It is worth saying a person "I understand you" - and the opportunity appears constructively to the conversation;

· sympathetic attitude to the partner: Remember that the recognition of the rightness of the interlocutor and the sympathy of him usually quench the fire of indignation;

· Intense setting can be discharged and jokebut she will give the right effect only when you are sure that your partner has a sense of humor;

· removing: You can unobtrusively consider screaming, focusing on some little things in his costume or hairstyle; can reflect on his age, married position, beloved lesson; It is also useful to analyze speech: peculiarities of pronunciation of words, wealth of vocabulary, intonation, successful speech turnover, errors in the pronunciation of words and building phrases.

These techniques make it possible to transfer adverse effects without stress. Drop-free and not starting you, the partner usually feels awkward, and even feel the feeling of guilt. In such a state, he is ready to continue contact. And now it all depends on your desire to communicate with this person.

In order not to have a barrier of ignorance in communication with you, be careful to the partner from the first minute of conversation.

How to overcome barriers to communication? First of all, to produce self-esteem, self-confidence. It also helps the ability to see the manifestation of his psychological features for each person, and maybe there are problems.

Our typical errors:

· wrong expectations regarding partner(Incorrect expectations arise as a result of the next error: if we know the person is not enough, only some kind of positive or negative feature, then it is often completing his image as a positive or negative, and then we associate your expectations with us as created) ;

· it seems to us that the partner should guess what we feel(It is better to immediately formulate your expectations, explain the causes, etc.) ;

· do not catch the opposition(often we do not assume that the partner can also directly not express his desires and a true mood) ;

· if the behavior of a person is unpleasant to us, it seems to us that he treats us badly or even makes it called us(The reason may be completely different; people are usually grieved and annoying unfair accusations in a bad relationship, it turns out that we ourselves and provoke a conflict) ;

· we try to justify the expectations of the interlocutor(In communication with a good person, this leads to the unnatural of relationship, which is often detected at the most inopportune moment; if we go on the manipulator, the consequences are worse.) .

Life is facing us with different people. And very rarely gives those in communicating with which barriers do not arise. Therefore, it should be condescending to the manifestations of noncommunicability and be able to make communication confinitive. To overcome the barriers to communicate, you need to make a "diagnosis" to yourself or partner and so build your behavior to reduce or eliminate the barrier.

Questions for self-control

1. What are communicative barriers?

2. Name the main characteristics of the logical barrier and the ways to overcome them.

3. Name the main characteristics of the barrier of perception and understanding and ways to overcome it.

4. Name the main characteristics of the semantic barrier and the way to overcome it.

5. Name the main characteristics of the phonetic barrier and the way to overcome it.

6. Call the main characteristics of the interaction barrier and the way to overcome it.

Exercise 1

Determine whether you are owned by the skills of a person, pleasant in communication:

· Do you know how to say hello to you smile in response?

· Do you know how to interrupt the prolonged conversation so that the interlocutor does not be offended at you?

· Do you know how to smack the situation, cool the boiling passions?

· Do you know how you can refuse a person who appeal to you with a tactless or untimely request not to interrupt relationships with him?

· If you are rubbed with you, can you not answer the rudeness? Are you able to calmly reply to Grabian or other way to settle it?

· Do you know how you say goodbye so that you want to see again?

Task 2.

Tell us about your experience overcoming barriers to communicate. Problem situations discuss.

Task 3.

Eufemism - soft equivalents of rather sharp words or expressions that preferably to be taken, for example, instead of "he died" - "He left life," the poor "-" needy "," old man "-" man of old age ", and t. P. Come up with at least 10 words unpleasant to the partner, and choose them euphemisms.

Task 4.

Name the polite forms of requesting requests ( i ask you, be so kind etc.), then polite forms of refusal ( unfortunately, I can not help you; it's not in my power etc.)

Recall the prefiliency in certain situations of the request in the subjunctive tilt ( i would like to), response by the formula yes, but ....

Find formulas requests and refusal, relevant in communicating with a colleague, with a higher person, with a company client.

Task 5.

Walk to pairs. One partner should come up with a tactless request, the other is to refuse this request, but so as not to lock the boring and not interrupt the relationship with man.

Task 6.

Work on speech correctness.

1. Comment on errors in expressions: criminal crime, free vacancies, price price list, commemorative souvenir, future prospects, brave risks, first premiere, my autobiography, first combat baptism, timing time.

2. Eliminate the multilitudes in the expressions: every minute of time, retreat back, in December, to get acquainted for the first time, to make inheritance, in a summer period of time, error delusion.

3. Explain the values \u200b\u200bof the word-paronyms and come up with turns with the words: compose and compare; wear and dress; spectacular and efficient; economical and economical; Nevezh and ignorance; bath and bathroom; single and ordinary; test and test; submit and provide; shareholder and shareholder; layout and planning; Subscriber and subscription; manage and manage; addressee and addreste; Parlementary and parliamentarian.

4. Explain the meaning of words: import, priority, harmonize, confidential, prolongation, legitimacy, adequate, consensus, mentality, renome, dividend, plebiscite.

Task 7.

We work possible orthoepic errors in words:

1) catalog, quarter, more beautiful, aristocracy;

2) comradely responsible, long, partner;

3) inquiry, expert, phenomenon, convening session;

4) strengthening, provision, hosts, Ukrainian;

5) wholesale prices, gross income, perspective;

6) unrestrained, start, brying, gas pipeline, oil pipeline;

7) hosts, glimpse, litigation, closely;

8) Rings, swept, intent, behavior;

9) petition, inquiry, pantry;

10) Language sausage, language error, thieves, in the back, you are right;

11) Simultaneous, deepen, rejected, rational;

12) scissors read, light, some;

13) intend, take, in the head;

14) to form, chaos, who arrived, long-standing;

15) Expired, Being, Debate, Farvater;

16) test, pace, dispensary, demagogy;

17) trend, complaint, applicant, neckline;

18) Competent (or [pent]), to state (or [Stand]), escort (or exciting), legal adviser (or legal system), unprecedented (or [price]).

Task 8.

1. Corrosive verbs understand, start, takein the past time, and verb to want- in present time.

2. How correct: so muchor so many glasses to wearor to wear, rideor name?

3. Correct the expressions: talk about life, walk on the roads, we are with the Tole.

4. Book nouns: elections, funds.

6. Fix expressions: more beautifully, more easier, better, more cheaper.

Task 9.

Edit phrases, explain the error in building a sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic mistake.

3. I would like you to quickly make the attention of our organization.

4. He tried to warn the wrong step of the director.

5. At the meeting was also a representative from the factory.

6. Processing this data, it turned out the full picture of the state of affairs.

7. My opinion to him as a good person.

9. There was a question about resources on the agenda.

10. Rising the stairs, a strange announcement rushed into my eyes.

11. I'm tired of spending your nerves on this question.

12. I understood what a hint I was given.

13. We have the cheapest cost of goods.

14. I do not want to push the situation.

15. Nikolai waited for me on the corridor.

16. I have repeatedly noted that you need to follow the instructions.

17. All this affects work.

18. Allow it to raise this toast for our successes.

Task 10.

Explain the meaning of the winged expressions and phraseologisms: apple of discord, Sisyphers Labor, Gordiyev Knot, Augean Stables, play the first violin, to boil in their own juice, remove the chips, through the stump deck, teeth to talk, led behind the nose, put on the map.

Task 11. "Marriage announcements"

Each participant receives a card with a name of a thing that has characteristic properties: it needs a different object that complements it for the completeness of existence. Each participant of the game pronounces the text of the "marriage announcement" on behalf of its subject. In the first part of the announcement, it is necessary to submit your subject: to describe its appearance, the most characteristic features, interests and hobbies; The second part of the announcement is "order" for the future satellite of life: its appearance, character traits, interests.

The announcement is compiled correctly, if you managed to find the main features of the subject and its "half", the combination of which forms a solid alliance, will fill the meaning of "life" of both. You must listen carefully to not miss your pair.

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Offers with the phrase "stands on the agenda"

  • Therefore, the question of revolution again worth it on the agenda day .
  • I replied that in my agenda day Five points.
  • On this dayshine agenda day There are three more or four issues of enormous public interest.
  • Called for agenda At the front and our relatives, Uncle Lesha and Zakhar.
  • By agenda The Gorogonary Railoencomat of the twenty-year-old young man, George Sinitina, called in the Red Army.
  • On the agenda day There was a question about the possibility of a hike atom in the North Pole area.
  • IN agenda day of our plenum worth it The most important question that requires an archive permission: what do you drink?
  • Although there was no foreign policy issue in agenda Plenum, after this speech, the debate unfolded.
  • On the agenda day The question arose about the help of Prussia from the Speech Commonwealth in the war against Austria.
  • On the agenda day Standing the apartment question.
  • Board members of any objections to the proposed agenda They did not express, it is clear that it was not accepted here.
  • On the agenda mine day The question was not so stood, I did not perceive their backsaw.
  • Let us turn again, for example, to the question of worth it Or no worth it amputate limb.
  • On the agenda day Creating an active revolutionary anti-Bolshevik front inside the USSR and in the countries occupied by him.
  • And on agenda day There were urgent questions, reflecting the needs and life of the communities.
  • The possibility of mass picketing that would not allow to deliver coal to the power plant simply not stood on agenda day.
  • Who knew O. agenda, I should have understood that I was concerned about.
  • My name and state of Israel in agenda day Not mentioned.
  • There were heavy battles near Novorossiysk, and next on agenda day The opponent stood the mastery of Tuapse.
  • The party meeting took place here, in agenda day Which was only one point: Reception in RCP members (b).
  • A B. agenda It is said: "To have toiletries, a set of linen, a mug and a spoon."
  • On the agenda day Stayed another old question: to what extent should they strive to attract workers to the work of the revolutionary organization?
  • Was the end of October of the month, in agenda It was said that I should appear in the central military registration and enlistment office.
  • On the agenda day in the homing of 1926
  • Khrushchev on February 25, after the end of the Congress, pre-not designated in agenda day his works.
  • Not declared in advance in agenda Work and unexpected for delegates Congress Report N.S.
  • And at the same time, everyone understood perfectly what kind of citizen worth it superpower and offend him not worth it.
  • Four day first, four day in the second, four day Third.
  • On the agenda day Stood replacing the straw roofs of peasant houses on tiled.
  • In 1987 on agenda day There was an agreement on medium and less rockets.
  • Kibbutz members knew about secret executions and quietly moved to agenda dayAs if the enmity between Jews and Jews is common.
  • On the agenda There was one question: what to do next?
  • I drove the tractor to the field mill, the brigadier was not, washed in the nearest river and quickly home, my mother had already knew about agenda.
  • Each of us got agenda On Kaleev Street.
  • Lagash dayleaving his seat and noticed that the duration of Lacan sessions is not related to agenda Collection.
  • Question B. agenda day There was one: what's next.
  • In the fall of 1941 by agenda Military enlistment office arrived and my grandfather.
  • I arrived in a draft point in Rome during the day before the date specified in agenda.
  • On the agenda day This meeting was one question: "On the current moment and the tasks of the partnerships."
  • Basic B. agenda day The meetings was the question of convening a party conference.
  • Collected a meeting in agenda Which was the question: Is it possible to release Valery Gazzaev in a foreign trip?
  • And mass repressions in 1881 on agenda day did not stand.
  • On the agenda day Standing: a report on the Moscow Gubernaya Conference of the RCP (b) and a report on the military.
  • And B. agenda It must be accurately designated, in which case and as someone: the suspect, the accused, witness.
  • The debate continued infinitely agenda day.
  • The so-called "German problems" and the preservation of the world were, of course, the most important on agenda day.
  • IN agenda day There were questions: attitude to war, attitude to the temporary government, organization of revolutionary forces, etc.
  • Waiting for proposals for agenda day The upcoming plenum, except for visiting the museum.
  • The question of the performance constantly stood in agenda day faculty Komsomol collections.
  • In the received me agenda It was written that I should arrive at the 33th training tank battalion in St. Pelten-Shpracerne.
  • On the agenda day Congress stood questions: about coalition temporary government, food, about war and peace, agricultural, etc.
  • In this book it was shown that Satan is already worth it on the threshold and is about now he will overstep this threshold, with doors worth it Our dwellings.
  • The possibility of mass picketing, which would not be able to deliver coal to the power plant, simply not stood on agenda day.
  • Short Exchange of views on agenda dayAnd the work began.
  • Their inheritance, their ability to do not yet stood on agenda day.
  • We were not warned about agenda day Meetings.
  • But let's not forget that they generally appeared and found themselves in the world political agenda day Only thanks to Hugo Chavez.
  • The struggle for power on all fronts at the time was on agenda day.
  • This is one thing yes worth itand from our point of view worth it Very much.
  • I never wrote about the streets of the street and the like, about agenda daydid not go like he, did not dress, did not look and did not even sang.
  • The situation in Czechoslovakia is not even worth it in agenda day And it will not be put.
  • Worth it whether to go and dump a bulletin or not worth it.
  • On the agenda day: Results of the November Plenum of the Central Committee of the CPP (b).
  • People went to the front agenda and voluntarily.
  • The same question stood on agenda day Round Table, Bilderberg Group and Trilateral Commission over the years.
  • On the agenda day The conference stood two questions: 1.
  • And then, is there really events in Germany already on agenda day?
  • IN agenda day This meeting at Jim was scheduled for three points.
  • Vodka cheaver, bottle of vodka worth it as much as worth it Two kilo bread, and you don't need to stand in line.
  • On the agenda "Admission to members, etc.," the costume said.
  • We switched to K. agenda day, that is, they began to eat.
  • So on agenda day The question of the capture of Leningrad and Moscow will rise.
  • We were on the way four day: left the seventeenth in an hour day, arrived twenty-first at three o'clock day.
  • On the agenda The night was the question of penetration into the sorter, where the door was opened with lowering some small coins in the slot.
  • On the agenda day The main question remained: who informed him?
  • IN agenda It was pointed out the office, where it is necessary to come, as it turned out, all the boys stood in the queue exactly there.
  • The most relevant B. agenda day The negotiations were the question of how far Berlin is ready to recognize the sphere of interests of Japan.
  • On the second and third questions a speaker in agenda day Standing brewers.
  • IN agenda It was found that I was distributed in the 141th part of the military infantry.
  • From microphones delegates demanded performances on agenda day, in terms of the composition of the working bodies, in order to conduct a congress.

Source - introductory fragments of books with Litres.

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