Offers with the phrase "stands on the agenda. Suggestions with the phrase "stands on the agenda Meeting has passed with great interest Error where

1. The service passed with great interest. (The meeting was very interesting) -
2. I noticed a characteristic error. (I noticed a characteristic error for him)
3. It would be that you would quickly make the attention of our organization. (I would like you to quickly pay attention to our organization)
4. He tried to warn the wrong step of the director. (He tried to warn director from the wrong step)
5. The meeting was present from the factory. (A representative of the plant attended the meeting)
6. Taking these data, it turned out the full picture of the state of affairs. (Treating this data, the picture of the state of the case fully manifested)
7.Mone opinion to him as a good person. (My attitude towards him, as a man, not bad)
8. Upody the literature recommended by the teacher, many complex questions became students. (After reading the literature recommended by the teacher, many difficult issues began to students). Grammar mistake. Incorrect use of involved turnover in the proposal.

9. The agenda was the question of resources. (The issue of resources was raised on the agenda). The lexical error, the "question" cannot "stand."
10.In down the stairs, a strange announcement rushed into my eyes. (When I climbed the stairs, a strange announcement rushed to me in my eyes). Grammar mistake. Incorrect consumption of adapter turnover in the offer.
11.nna tired of spending nerves on this question. (I'm tired of nervous on this issue). Speech. Spacious. It is obvious about spending forces, health. This offer is not appropriate.
12. I understood what a hint I was given. (I realized what I hinted).
13. We are the cheapest cost of goods. (We have the cheapest goods). Speech, violation of lexical Combinationability: Low cost, cheap item.
14. I do not want to push the situation. (I do not want to guess the situation). Speech, more appropriate to say "glow".
15.Nikolai waited for me on the corridor. (Nikolai waited for me in the corridor). Grammatical, misuse of prepositions.
16. I noted more than once that the instructions must be followed. (I noted more than once what the instructions must be followed). Grammatical, misuse of prepositions.
17.All this affects work. (All this affects work). Grammatical, incorrect ending when declining.
18. Raise to raise this toast for our successes. (Allow this toast to say for our successes). Speech, toast is a brief dressing speech, it cannot be enjoyed or raised, but you can pronounce, proclaim, etc.

Some tried herself, I don't know correctly or not. Please tell me the knowledgeable people!

6. Taking these data, it turned out the full picture of the state of affairs. (Treating this data, the picture of the state of the case fully manifested)
Not corrected.
After processing this data, the state of affairs manifested completely.

9. On the agenda, the question was raised ..

11.nna tired of spending nerves on this question. (I'm tired of nervous on this issue) was the famine, became the office.)))
11.nna tired of nervous about this

16. I noted more than once that the instructions must be followed. (I noted more than once what the instructions must be followed).
I have repeatedly noted that you need to follow the instructions. Without "then."

18. Hmm .. "Raise toast" - quite acceptable.))

P.S. In, even in the dictionary found:
1. Toast, -a; m. [English toast]
Pagty wish, offer to drink wine in honor of someone ; Toast. Proclaim, pronounce t. Raise t. To drink for the health of the hostess at home. T. in honor of the birthday man.
(Big Dictionary of Kuznetsova)

P.P.S. I would throw out the word "this".
Let me raise the toast for our successes.

17. Correct expressions: more beautiful; more easier; more better.

Task III. Edit phrases; Explain the error in building a sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic error.

3. I would like you to quickly assume the attention of our organization.

4. He tried to warn the wrong step of the di-rector.

5. At the meeting was also a representative from the factory.

6. Processing this data, it turned out full car-tina state of affairs.

7. My opinion to him as a good person.

9. There was a question about resources on the agenda.

10. Lifting up the stairs, the strange announcement was abandoned.

11. I'm tired of spending your nerves on this question.

12. I understood what a hint I was given.

13. We have the cheapest cost of goods.

14. I do not want to push the situation.

15. Many succumbed to the trick of apartments, work, cottages.

16. The above information in the last statch-ones say that the problem has not yet been solved.

17. Nikolai waited for me on the corridor.

18. I have repeatedly noted that it is necessary to follow the instructions.

19. All this affects work.

20. Allow it to raise this toast for our successes.

Task IV. Work on the accuracy and expressiveness of speech.

1. Come up with phrases with the words: patience, terpe, tolerance, tolerance.

2. Find the synonyms of the word said.

3. Find the synonyms of the word walked.

4. Come up with phrases with the words: eat, eat, eat, burst.

5. Explain the meaning of the winged expressions: the Yablo-Ko partition, the Sisyphers of Labor, Gordiyev Knot, Avgiev Ko-Nyushni.

6. Explain the meaning of phraseological units: play per-voya violin, to boil in its own juice, remove the chips, through the stump deck, the teeth to talk, and put the teeth, to put on the map.

7. Correct offers and explain errors: All required lift the curtain.

All the same, he will not open the bike, he gras half a half on the summer.

Practical lessons

Promised to remove seven skins from him. All this entered into the sweat and blood. It still keeps in the clouds. The other end of the stick is ...

8. Edit:

I remember what kind of pigsties we were erected!

Before him was an alternative: stay in the village or return to the city.

I can't eat this porridge in full.

And in the evening, when all the sky is littered with the stars, we will immediately immediately at sea.

9. Continue phrases: it became clear that difficulties every day will be ... We hope that by the end of the year the level of production will begin ... My anxiety., Every day. Salt soil area ... with each year (increase, increase, increase, increase).

10. Find office supplies in a passage from the parody of a literary article: "... an old woman's reaction to the old man's appeal is not less important and the use of fish sputter, the use of the old-year-old row of vulgarisms, aimed at the Sta-Rica and To a second meeting with fish, dedicated to the question of the old trough "(from the book K. Chukovsky" Live, as life ").

11. Express the thought without offices: "You should make every effort to eliminate the negative consequences of this phenomenon."

12. "Translate" a science-like phrase: "To create a positive mood, you can recommend such a well-known means as a smile."

13. Mark the Office, express thoughts once a speaking style:

With regard to the application of this method, another STO-IT is a big question. Acid rains are extremely great harm to green plantings. To accelerate the decision, I propose to take a break. Urgent measures should be taken to ensure electricity saving.

14. Is it appropriate for the use of phraseologism in this sentence: "What we have conceived, am I sure, will bring a rustle on our competitors?" How best to express this thought?

15. What did he want to say a speaker: "Disabled and Pensi-Oneber exist in our hard form?"

16. How best to express this thought: "You can only start creating a child in good defense, aware of the full responsibility for this business" (from the book about self-education)?

Task I.

Take advantage of the orthoepic dictionary of the Russian language. "

Task II.

2. (I, you, he) understood (she) understood

(it) understood

3. (I, you, he) began (she) began (it)

4. (I, you, he) accepted (she) adopted (it) took

5. (I) want (you) want

(he, she, it) wants

(we, you, they) understood

(we, you, they) began

(we, you, they) accepted

(We want (you) want (they) want

6. So much, put on glasses, ridiculous.

Practical lessons

7. These expressions contain extra words: Cry-minals means a crime, a vacancy - a free place, a price list - a collection of prices, souvenir - what gives memory, prospects - what in the future, etc.

8. Every minute; retreat only back; in December; You can read only for the first time; cruise; in summer; eventually; misconception.

9. Love for the Motherland, Head of the Club, thanked you.

10. Laugh at it, come in the case, better than all.

11. Talk about life - Gavarytsu Government, Ho-diet on the roads - Hajdzishya Pa Daroga, and Polly - we are torso.

12. Gold medal, big dog, tasty apple.

13. Elections election election election election elections

Funds

means

funds

means

affordable

14. One hundred and twenty-seven people a hundred twenty-seven people a hundred twenty seven people one hundred twenty-seven people one hundred twenty seven people about a hundred twenty seven people

March 8 of the eighth of March eight of March eighth of March eight of March about eighth march

15. How many rubles are how many rubles how many rubles how many rubles are how many rubles about how many rubles

How many children are how many children how many children are how many children about how many kids

16. Take advantage of "Foreign Word Word" "

17. More beautiful, it is better.

Task III

1. The meeting caused great interest.

2. I noticed a characteristic error.

3. I would like you to quickly pay attention to our organization.

4. He tried to warn director from a non-faithful step.

5. The meeting was also present at the meeting.

6. Processing this data, we found out a complete picture of the state of affairs.

7. My opinion about him as a man is not bad.

9. The issue of resources was included in the agenda.

10. When I climbed the stairs, a strange announcement rushed to me.

11. I'm tired of spending your health on this question.

12. I understood what a hint I was done.

13. We have the lowest cost of goods.

14. I do not want to push the atmosphere. Or: I do not want to exacerbate the situation.

Practical lessons

15. For many, the bait of the apartment, the pre-style work, cottages.

16. The information provided in the last state of honor, suggests that the problem has not yet been solved.

17. Nikolai waited for me in the corridor.

18. I have repeatedly noted that you need to follow the instructions.

19. All this affects work.

20. Let me raise a glass for our successes. Once - decide to pronounce a toast in honor of our success.

Task IV.

1-6. Take advantage of the dictionary of the Russian-Language Synonyms "," the educational dictionary of the most commonly used phraseological units of the modern Russian language "A.F. Kalashnikova.

7. Everyone demanded raising a veil. All the same bike it does not invent. He grabs everything with a half-clow.

Promised to lower the skin from it (or remove the chips). All this entered the blood and flesh. While it is not clear and vaguely; There is an expression "to blame in the clouds" (dream). But a stick about two ends ...

8. I remember what kind of pigsties we built!

He stood before choosing: stay in the village or return to the city.

I can't eat all this porridge.

And in the evening, when all the sky is littered with stars, we will drop back to the sea.

9. It became clear that difficulties will increase every year.

We hope that by the end of the year the level of production will begin to rise.

My alarm is enhanced every day. Saliant soil area increases with each year.

11. We will try to correct the polo in all forces.

12. For mood improved, smile.

13. We need to think if it is worth using this method.

Acid rains are giving off plants. So that we can quickly make a decision, I propose to take a break.

Think about how to save electricity.

14. Oh, how our competitors are worn, Uz-Mia, that we have conceived!

15. It is not easy for disabled people and pensioners.

16. Nature the child is needed in a good setting, understanding the responsibility of this step.

To chapter 5 "Preparation for speech-monologue"

Task I. Study on specific examples of a system of relationships: Theme - Audience - Object - Os-new idea - advertising name.

1. Determine the purpose and main idea of \u200b\u200bthe conversation on the themes:

"Organization of working time is a necessary means of increasing labor productivity":

a) in the student group;

b) with businessmen.

"Educational institution I finished":

a) story in a youth company;

b) conversation with the director of the company in which you want to work.

2. Justify the choice of the topic, the goal and the main idea of \u200b\u200byour future performance in the group.

3. Discussion of the final plan of the speech in accordance with the logic of the disclosure of the topic and the problem of the presentation.

Task II. Comment on the use of figures in the newspaper publishes offered by the teacher.

Task Sh. The teacher offers students to write down several statements of great people. Gives a home to work with them: free ne-rescaz, appraisal judgments, creative development of thought. The following tasks are then discussed.

To chapter 6 "Secrets of successful performance"

Task I. Training Skill Welcome Audience.

The purpose of the task is to learn how to make the initial PAU and greet the audience so that the intonation expresses the joy of the meeting.

Students in turn goes to the audience and at-apply the gathered gesture.

The teacher monitors the gait of the Ora Torah was confident, the head is raised. You need to see in the place where all those gathered, and orator, are clearly visible. Begin welcome only follows after the initial pause, "collecting" all the look. The gesture should be wide, helped consistently cover all the co-combeds.

During the second exit after the initial pause, you need to say: "I'm glad to see you." You can help yourself with a gesture.

The teacher ensures that there is a visual contact with everyone, and the intonation of greetings co-responded to the meaning of words.

Students are proposed in turn to come out for the third time to the audience and welcome all the word "healthy!" With different intonation expressing:

a) indifference;

b) edification, severity;

c) joy from meeting.

The task is considered to be fulfilled if the speaker came out with a confident gait, the initial pause was withstanding, in greeting the joy of meeting with the audience sounded, and the gaze of the speaker covered all the hearing.

Practical lessons

Task II. Training skills start ledge.

After greeting you need to pronounce one or two phrases. It can be a compliment to the audience, the question to the audience, appeal to those feelings that are currently worrying people.

Task III. Whose version of the introduction is better?

The task is given to the whole group. It is necessary to offer entry options (stains and introduction to topic), which could use a well-known businessman if they were asked to conduct conversations on the themes:

1. How to organize your day.

2. How to succeed in business. "Perform" is offered before

a) tired students at the end of classes;

b) employees of the company whose success in business is left to desire the best.

The purpose of the task is to try to establish emotional contact with this category of listeners, skillfully summarize the topic of speeches.

Accomplicit options are discussed, the best noteworthy.

Task IV. Training skills to start and quenching performance.

Students distribute cards with the names of topics. They need to offer entry and conclusion to these topics (improvisation). Examples of topics:

1. Coordinate yourself.

2. Friendship helps to live.

3. Take care of love.

4. How to live, not old.

5. Man psyche reserves.

6. How to learn to own yourself.

7. Space Future of mankind.

8. Better Mountains can only be mountains.

9. The sea is the world of beauty and miracles.

10. Music in our life.

11. Beauty will save the world.

Task V. Training of the ability to respond to drafts-dew.

Three students are invited to answer questions about their topic. It is necessary to rephrase the question every time, retaining its meaning, and give a brief answer.

The "jury" chosen in advance, evaluates the ability of future speakers on the 10-point system to respond to award-dew, given:

1) how accurately the meaning of the question is understood;

2) shortness and accuracy of responses;

3) The impression of the manner is responsible (the speed of re-promotions, composure, friendly tone).

Task VI. Training skills perform.

Students are invited to prepare a mini-speaking (for 3 minutes) to each lesson. The topics of the protrusion, for example, such: "It is interesting to know", "how I love to relax", "my attitude to entitled to classical music; mountaineering, etc. " (Any topics, in the name of which there is the word "me" or "My, mine").

Practical lessons

To chapter 7 "Culture of referee"

Task I. The teacher, together with the listener, selects the topic of the controversy (thesis), for example: "In our country, there should be a government censor of the media" (or "one state-giving language", "paid health", " paid higher education ", etc.). Reverse utility (should not ...) is an antithe zis. Supporters of each approval are combined into teams and are preparing for controversy, attracting reference and other literature. It is necessary to clarify all the terms leaving the thesis, analyze the problem according to the plan proposed in chapter 5 (p. 72-73), collect all the arguments and prepare a convincing speech. You should consider the method of refuting opponents and criticizing their arguments.

"Jury" is invited to occupation. The speakers of the teams are estimated:

oratory of the leader of each team; the logicality and persuasiveness of each argument; refutation quality; issues of both teams; cohesion of each team; contamination tone;

the use of tactics and receptions of leading alert;

the use of tricks and their neutralization.

Before giving the word to team members, the pre-submarine talks about the goal of the classes, the members of the jury, declares the procedure for conducting discussion. In the course of the controversy, it interferes only if you need to stop prohibited at-EMAs. After the completion of the controversy and the verdict "Jury", participants discuss what they taught this occupation.

Task II. Discussion on the topic "Where to start your business." The analysis of the controversy arisen, the assessment of its participants.

The listeners are invited to determine the last time of the actions necessary to start the release of the new product (which this product is solved by the Group):

2) find raw materials;

3) to develop product manufacturing technology;

4) purchase equipment;

5) find room for work;

6) enter into a contract for the supply of raw materials;

7) examine the population's population in this product;

8) get a license for this activity;

9) form a labor collective;

10) Conclude an agreement for renting the premises.

The listeners are then combined into the teams and co-contained determine the sequence of their action.

After that, representatives of different teams are back-up their truth for each item.

The "Jury" evaluates the persuasiveness of the argument and the culture of the controversy of each participant of the game. In conclusion, it sums up the general outcome of the "Senagine" on all issues.

According to this principle, a discussion may be organized on any topic, close to the interests of the aircraft and the circle of their knowledge.

Task III. Business game "Speech"

This game summarizes the study of the skill of the Pub-personal speech.

The purpose of the game is the example of three high-stupidity to give an idea of \u200b\u200ball the complexity of oral art, the need for careful under-cooking for the performance.

The main tasks of the game:

1. Develop a public speech skill.

2. To teach parley replicas, respond to galls-dew, to half aim.

3. To form the ability to analyze the protrusion of the speaker and critically evaluate your protrusion.

For 4 academic hours you can spend 3 cycles of the case-howling game.

Gaming roles:

1. Orator.

2. "Opponent".

3. "Incompatible listener."

4. "Inquisitive listener."

5. 11 "Reviewers"

Orats are prescribed in advance. They come with messages that began to prepare after studying the topic "Preparation for a speech monologue". A 15-minute ledging takes place.

The task "Opponent" is to critically evaluate the performance. Replicas are allowed along the protrusion, polemical statements, but in a correct form. After the speech, a question should be asked or speak out about any post-stupidity position from critical positions, try to call a speaker on a dispute or bind to the controversy.

The task of the "incomprehensive listener" is to ask the speaker a question that requires clarification of ter-min or any position of the speech.

The task of the "inquisitive listener" is to ask the speaker an additional question on the topic.

Tasks "Reviewers" - Disassemble the performance:

1. Was the name of the speech? Establish your opinion.

What is the main idea of \u200b\u200bperforming? What purpose, in your opinion, put a speaker before co-fight and did he manage to achieve it?

2. Type of accession. Is it successful? What is the type of zak-handlers?

3. Was there a permanent performance? Did the speaker explained the meaning of terms? How did he do it?

4. Was the performance sequential? What is his plan? Is the composition of the performance interesting?

5. What are the tests of the presentation used an orator?

6. Did the speaker justified his thoughts? How? How convincing?

7. Does it manage to establish contact with the audience? If so, what contributed to this? If not, why?

Majer hold on to hold (poses, gestures), the into-nation, the emotionality of the speaker, the visual con-clutch with the listeners.

8. What can you say about his speech culture?

9. Is the speaker successfully answered questions?

10. Successfully elevenized with the opponent?

11. The overall impression of the performance. He won the speaker to improve skill.

Listeners who did not receive special tasks are invited to respond to the speech of Euthent, if you wish to ask questions.

101 Practical classes

To Chapter 8 "Perception and Understanding Partner for Communication"

Task I. The listeners are in turn talk about a dialogue with an unfamiliar passenger (see the task for independent work after studying chapter 8). The recipient and other listeners estimate the completeness and sharpness of observations, the validity of the assumptions, the causes of stereotyping errors.

Task II. Listeners, crashing at the pair, 6 seconds silently look at each other. Then the teacher-Vytel invites some pair to the table. Not a look at the partner, you need to describe the features of his face, to call the color of the eyes, hair, face form, etc. Then you need to call the main feature of the appearance of the partner.

Performance of this task is possible only in the ne-becoming of goodwill, respect for each other, with the desire to find something beautiful and arrogant in the appearance of the partner. The creation of the atmosphere depends on the teacher.

Task III. To explore the features of the perception, the teacher offers the following:

1. Shows the portrait of a person famous to him for 5-7 seconds and asks to describe his appearance, give a psychological portrait, UGA-give profession.

It is interesting and useful to compare different impressions. Students come to the conclusion about the individual perception, the difference between information and interpretation, the effects of stereotypes.

The course of one cycle of the game:

1. The teacher distributes the tasks to all the players of the game.

2. Speech speaker.

The teacher monitors the correctness of the opponent's behavior.

3. Polemics with an opponent.

4. Answers to listeners.

5. Speeches of reviewers with the analysis of the message.

6. Listeners from the spot complement the answers.

7. The teacher clarifies and summarizes said. For the second and third cycles of the game are assigned

other participants.

After completing the business game, the teacher sums up.

Practical lessons

2. The teacher reads the biography of some kind of man and asks the listeners to retell it, allocating the most important thing. It turns out that it is "

no one, "many listeners do not coincide, reflecting what is important to everyone.

3. The teacher offers listeners to describe how they would like to be perceived. Then the listeners get the sheets on which they describe-shaped the impression that, in their opinion, they are pro-damage (task for independent work after studying chapter 8). Comparing these descriptions, you can make useful for each conclusions.

Task IV. This task allows you to check the ability to put yourself in the partner's place, to raise his feelings.

The teacher describes, for example, the following situation. "Suppose you asked for a friend to collect some information for you. Friend approaches you in a good mood and reports that it will now tell about everything that I learned. But you no longer need this information and you have absolutely no time. How will your explania with a friend go? " Listeners are divided into pairs and play this situation. Impressions are discussed in the group. The teacher sets questions, it is possible to find out the ability to decentrate each.

on behalf of this character. In the first part of the announcement given from the third person, it is necessary to imagine it: describe the appearance, the most characteristic features, interests and hobbies, the second part of the announcement - "order" on the future satellite of life: its outstanding, character traits.

"Marriage announcements" sounds in turn. It is necessary to listen carefully to not to miss "your pair." In the end, everyone finds each other and become nearby. For the teacher, informative - but also how the pairs are formed.

The course of the game is discussed and commented.

Examples of "marriage pairs":

tie - shirt

pencil - Paper.

candlestick - Candle

player - Plate

steering wheel - car

sofa - pillow

table - tablecloth

coast - River

handle - rod.

swimming pool - water.

Task V. "Marriage Announcements".

During the game, the ability to decentrate, objective perception of the partner, the ability to analyze is revealed. The game develops imagination and speech. A psychologist teacher will be able to see the psychological problems of some participants of the game.

Practical lessons

Task I. Verification of observation.

Several people go beyond the door, the rest are observers. The teacher takes a certain pose, sitting on a chair. The audience includes a listener, which after a few seconds occupies the place of the teacher and takes the same posture. Then the next listener is then, and everything is repeated again. When the last participant of the group sits on a chair, the teacher is located on the chair near and at the bottom of the initial posture. Everyone has the opportunity to compare the pose and identify the most observant.

Task II. Check the Benneta rules.

a) In the center of the audience, a listener. The rest are in turn respond to the following questions:

1) What do you think expresses this posture?

2) What emotions does it cause you?

Differences in interpretation of poses from different listeners

and in the emotions caused by it, confirms the Benneta rule.

b) The teacher offers students to determine social status, internal state, attitude to the topic of conversation and to each other participants in the conversation shown in Figure B (p. 159). Opinions of the listeners are compared and discussed in the group2.

Task III. The listeners are divided into couples and sit face to each other. They alternately accept the postures corresponding to their condition and setting. The partner must guess them. To make it it was easier, the partner is recommended to take the same posture. It is interesting to compare the interpretation of the posture of the party-nerv before and after that.

The result of the exercise is discussed in the group. It turns out that most of the listeners were able to guess the partner's mood for his posture. This was facilitated by imitation pose. Exceptions confirm the Bennet Rule.

Task IV. Exercise illustrating the imitation of the imitation on the position and "culmination" to create a favorable atmosphere of communication.

Listeners are divided into pairs. The first numbers begin to tell the second on how they check yesterday. For listening to the task - for the first three minutes, take a pose, imitating the posture of the narrator, and "frank" his gestures. In the-ways to accept an arbitrary posture (except for poses of attention) and stop "cutting together" a partner. As a rule, shortly after that, the desire to tell disappears, and the partner is silent. The listeners are changing with roles, and the exercise is repeated. The result is impressions, sensations are discussed in the group.

Task V. Training skill "Cut".

Listeners are divided into couples and have arbitrarily. In each pair, the leading and slave are determined. The teacher begins slowly, with pauses to read some text that is easily accompanied by expressive gestures, for example, the Bass Krylova "Crow and Fox". The lead couple accompanies the words of Basni with gestures. The slave repeats its movements. The teacher reads the text again. Roles in pairs are changing.

The task can be repeated with another text.

Practical lessons

Task VI. Training skills to influence the partner's state. The beginning of the exercise repeats the exercise V. But the "slave" receives a task: at some point to intercept the initiative. While the teacher reads the fastener, the first leading can again teach themselves to imitate himself.

The result of the exercise is discussed: was it easy to seize the initiative? Why do such a training need?

Oratorical art and businesscommunication / O. A. Baeva ...

The only way to configure people to vigorous activity is to communicate with them.

Lee Yakokka

Condemn what they do not understand.

Quintilian

A typical error in the evaluation of the communication process is formulated as follows: "I said what I wanted to say, he understood what I said." This is an illusion. In fact, the partner understands everything, firstly, in a different way, secondly, in its own way.

In business communication between partners there may be perfectly specific barriers. The reasons for their appearance are different. In order for the case not to stress, you need to learn how to prevent the occurrence of barriers in communication, and if they arose, to successfully overcome them.

Consider the main barriers arising on the way to fruitful communication.

Barriers of interaction.Motivational barrierit arises if partners have different revealed motives, for example: one is interested in developing a common cause, and another is only interested in immediate profit. In this case, it is better to figure out each other's intention from the very beginning, to coordinate the motives of cooperation. If this fails, the joint work is doomed to failure.

Barrier incompetence.The incompetence of the partner causes a feeling of annoyance, the feeling of lost time. If the partner does not understand the problem at all, it is better to politely "minimize" the conversation; If he owns a question partially, and it is no longer anyone, you need to introduce it to the case, without emphasizing his greater awareness.

Ethical barrierthen occurs when the interaction with the partner prevents its moral position incompatible with yours. Whether to compromise, everyone decides itself, but trying to re-educate or shame the partner is not recommended.

Each person has its own style of communication. It depends on temperament, character, worldview and is formed under the influence of education, environment, profession. Therefore, in business communication can often occur barrier styles of communication.Contents of communication style make up

· The prevailing motive of communication (interaction, self-affirmation, emotional support of the interlocutor, etc.);

· Attitude towards other people (softness, goodwill, tolerance, cruelty, rationalism, egocentrism, prejudice, etc.);

· Relating to yourself (narrowing, recognition of their shortcomings, upholding "Honor of Unidir", imposing his opinion, etc.);

· The nature of the impact on people (pressure, coercion, manipulation, collaboration, personal example, non-interference, etc.).

How to make the partner's communication style not an obstacle to communicating with him? It is necessary to realize that the style of human behavior is the manifestation of its deep essential characteristics, and. If this does not interfere with the case, it should be taken, whatever our attitude.

Barriers perception and understanding.Aesthetic barrier It occurs in the case when the partner is untidy, it is slightly dressed or atmosphere in his office, the type of desktop does not have a conversation. To overcome the inner obstacle to the conversation is difficult, and nevertheless, if this contact is very necessary, it is impossible to show that something is cordial.

Comfortable communication may interfere miscellaneous social status partnersespecially if one of them is used to testing the thrill before the bosses. The next installation before the conversation is helped to get rid of such a relationship: "The head of the same person as me. All human weaknesses are inherent. I have no reason to excite. I will speak calmly and just, counting on understanding. I respect myself and my job, and he will feel it. "

Barrier negative emotionsarises in communication with a frustrated person. If a partner who is usually polite with you, meets you dislike, talks without raising your eyes, etc., do not rush to take it on your own expense: maybe he is not able to cope with the poor mood because of his own business, family turmoil etc. It is necessary, having come to the meeting in advance, try to find out what is the situation on the company, in which mood is a business partner. Sometimes it is better to move the conversation at another time. If it is impossible, then at the beginning of the conversation to help the partner improve its emotional state.

Human health, physical or spiritual stateAlso affects how a person communicates. Supervisory people are not much labor on external signs guess what is happening with man, choose the appropriate tone, words or reduce the time of communication so as not to tire the interlocutor who is unhealthy.

Psychological protection Located by a business partner - a serious barrier of communication. Realizing that the barrier in communicating with an uncomfortable employee or partner was called by his desire to defend, try to change the attitude towards it, and difficulties in communication with such a person will gradually disappear.

Barrier installation.Your business partner may have a negative attitude towards you or a company whose representative you are. If you encountered the installation barrier, it is better not to try to relieve partner. Quietly take care of dislikes as a manifestation of ignorance, weakness, lack of culture, simple ignorance. Then an unfair attitude will not touch you, and soon it will disappear at all, since your affairs and actions will make a partner to change your opinion.

Double barrier It is that we are involuntarily judged about every person by ourselves, we are waiting for such an act from a business partner, which would make in his place. But he is different. His position in this situation is determined by its moral standards and installations. So that the twin barrier does not occur, you need to develop the ability to decentrativity.

Communicative barriers.Semantic barrierit occurs when business partners use the same signs (including words) to designate completely different things. The reasons for the occurrence of this barriers are different. To overcome the semantic barrier, it is necessary to understand the partner's features, to use the vocabulary-understandable for him; Words having different meanings must be explained in what sense you used this or that word.

Inability to express your thoughts (logical barrier)very prevents communication. Gelving said: "It takes much more of the mind to convey their ideas than to have them ... This is proven by the fact that there are many people who are considered smart, but they write very bad writings." You need to patience and use all your ability to listen, ask questions to get the necessary information from the partner.

Bad technique of speech (phonetic barrier)very interferes with effective communication. But if you are interested in contact with this partner, you will have to adapt to his manner to speak and not show the kind that you are unhappy.

Listen to listenit manifests itself in the fact that the partner interrupts, begins to talk about his or goes into his own thoughts and does not respond at all to your words (see the hearing in business communication). You can only compensate for the partner's inability to listen only to your art.

Barrier modalitiesit occurs when a person does not think about the priority channel of information perception (for more details, see Verbal Means of Communication). Knowing that every person has a certain priority channel perception, makes us tolerant, and the ability to determine it allows you to find an adequate language of communication with a specific interlocutor, make contact with it not only by conflict, but also effective. In order for the Communications, the modalities barrier does not arise, it is necessary to transfer information to the modality in which it is easier to perceive the partner in the form in which it is understandable to him.

Character barrieralso creates difficulties in communication. Each person has its own character, but educated people know how to behave so that their character is not a source of conflict. Not everything, however, want and know how to sort out themselves and control themselves. People with pronounced temperament features can be uncomplicable interlocutors .

Ignorant -this is the barrier that prevents and correctly perceive the partner, and understand what he says, and interact with him. Unfortunately, manifestations of non-competitance are not essential in business communication. Ignite treatment can be stopped calm, without irritation, our own politeness. There are situations where you are forced to listen to a fair or unfair expression of perturbation. Remember that your goal is to cooperate, not a conflict. When a man is rude, a desire arises immediately put it in place. But it can lead to a pass. It is better to answer a cold and calm tone. For many, it acts cut down. There are other ways to calm the indignant interlocutor:

· reception "Alien role": If the interlocutor is indignant or shouts, try to enter his position, look at the situation with his eyes; It is worth saying a person "I understand you" - and the opportunity appears constructively to the conversation;

· sympathetic attitude to the partner: Remember that the recognition of the rightness of the interlocutor and the sympathy of him usually quench the fire of indignation;

· Intense setting can be discharged and jokebut she will give the right effect only when you are sure that your partner has a sense of humor;

· removing: You can unobtrusively consider screaming, focusing on some little things in his costume or hairstyle; can reflect on his age, married position, beloved lesson; It is also useful to analyze speech: peculiarities of pronunciation of words, wealth of vocabulary, intonation, successful speech turnover, errors in the pronunciation of words and building phrases.

These techniques make it possible to transfer adverse effects without stress. Drop-free and not starting you, the partner usually feels awkward, and even feel the feeling of guilt. In such a state, he is ready to continue contact. And now it all depends on your desire to communicate with this person.

In order not to have a barrier of ignorance in communication with you, be careful to the partner from the first minute of conversation.

How to overcome barriers to communication? First of all, to produce self-esteem, self-confidence. It also helps the ability to see the manifestation of his psychological features for each person, and maybe there are problems.

Our typical errors:

· wrong expectations regarding partner(Incorrect expectations arise as a result of the next error: if we know the person is not enough, only some kind of positive or negative feature, then it is often completing his image as a positive or negative, and then we associate your expectations with us as created) ;

· it seems to us that the partner should guess what we feel(It is better to immediately formulate your expectations, explain the causes, etc.) ;

· do not catch the opposition(often we do not assume that the partner can also directly not express his desires and a true mood) ;

· if the behavior of a person is unpleasant to us, it seems to us that he treats us badly or even makes it called us(The reason may be completely different; people are usually grieved and annoying unfair accusations in a bad relationship, it turns out that we ourselves and provoke a conflict) ;

· we try to justify the expectations of the interlocutor(In communication with a good person, this leads to the unnatural of relationship, which is often detected at the most inopportune moment; if we go on the manipulator, the consequences are worse.) .

Life is facing us with different people. And very rarely gives those in communicating with which barriers do not arise. Therefore, it should be condescending to the manifestations of noncommunicability and be able to make communication confinitive. To overcome the barriers to communicate, you need to make a "diagnosis" to yourself or partner and so build your behavior to reduce or eliminate the barrier.

Questions for self-control

1. What are communicative barriers?

2. Name the main characteristics of the logical barrier and the ways to overcome them.

3. Name the main characteristics of the barrier of perception and understanding and ways to overcome it.

4. Name the main characteristics of the semantic barrier and the way to overcome it.

5. Name the main characteristics of the phonetic barrier and the way to overcome it.

6. Call the main characteristics of the interaction barrier and the way to overcome it.

Exercise 1

Determine whether you are owned by the skills of a person, pleasant in communication:

· Do you know how to say hello to you smile in response?

· Do you know how to interrupt the prolonged conversation so that the interlocutor does not be offended at you?

· Do you know how to smack the situation, cool the boiling passions?

· Do you know how you can refuse a person who appeal to you with a tactless or untimely request not to interrupt relationships with him?

· If you are rubbed with you, can you not answer the rudeness? Are you able to calmly reply to Grabian or other way to settle it?

· Do you know how you say goodbye so that you want to see again?

Task 2.

Tell us about your experience overcoming barriers to communicate. Problem situations discuss.

Task 3.

Eufemism - soft equivalents of rather sharp words or expressions that preferably to be taken, for example, instead of "he died" - "He left life," the poor "-" needy "," old man "-" man of old age ", and t. P. Come up with at least 10 words unpleasant to the partner, and choose them euphemisms.

Task 4.

Name the polite forms of requesting requests ( i ask you, be so kind etc.), then polite forms of refusal ( unfortunately, I can not help you; it's not in my power etc.)

Recall the prefiliency in certain situations of the request in the subjunctive tilt ( i would like to), response by the formula yes, but ....

Find formulas requests and refusal, relevant in communicating with a colleague, with a higher person, with a company client.

Task 5.

Walk to pairs. One partner should come up with a tactless request, the other is to refuse this request, but so as not to lock the boring and not interrupt the relationship with man.

Task 6.

Work on speech correctness.

1. Comment on errors in expressions: criminal crime, free vacancies, price price list, commemorative souvenir, future prospects, brave risks, first premiere, my autobiography, first combat baptism, timing time.

2. Eliminate the multilitudes in the expressions: every minute of time, retreat back, in December, to get acquainted for the first time, to make inheritance, in a summer period of time, error delusion.

3. Explain the values \u200b\u200bof the word-paronyms and come up with turns with the words: compose and compare; wear and dress; spectacular and efficient; economical and economical; Nevezh and ignorance; bath and bathroom; single and ordinary; test and test; submit and provide; shareholder and shareholder; layout and planning; Subscriber and subscription; manage and manage; addressee and addreste; Parlementary and parliamentarian.

4. Explain the meaning of words: import, priority, harmonize, confidential, prolongation, legitimacy, adequate, consensus, mentality, renome, dividend, plebiscite.

Task 7.

We work possible orthoepic errors in words:

1) catalog, quarter, more beautiful, aristocracy;

2) comradely responsible, long, partner;

3) inquiry, expert, phenomenon, convening session;

4) strengthening, provision, hosts, Ukrainian;

5) wholesale prices, gross income, perspective;

6) unrestrained, start, brying, gas pipeline, oil pipeline;

7) hosts, glimpse, litigation, closely;

8) Rings, swept, intent, behavior;

9) petition, inquiry, pantry;

10) Language sausage, language error, thieves, in the back, you are right;

11) Simultaneous, deepen, rejected, rational;

12) scissors read, light, some;

13) intend, take, in the head;

14) to form, chaos, who arrived, long-standing;

15) Expired, Being, Debate, Farvater;

16) test, pace, dispensary, demagogy;

17) trend, complaint, applicant, neckline;

18) Competent (or [pent]), to state (or [Stand]), escort (or exciting), legal adviser (or legal system), unprecedented (or [price]).

Task 8.

1. Corrosive verbs understand, start, takein the past time, and verb to want- in present time.

2. How correct: so muchor so many glasses to wearor to wear, rideor name?

3. Correct the expressions: talk about life, walk on the roads, we are with the Tole.

4. Book nouns: elections, funds.

6. Fix expressions: more beautifully, more easier, better, more cheaper.

Task 9.

Edit phrases, explain the error in building a sentence.

1. The meeting was held with great interest.

2. I noticed a characteristic mistake.

3. I would like you to quickly make the attention of our organization.

4. He tried to warn the wrong step of the director.

5. At the meeting was also a representative from the factory.

6. Processing this data, it turned out the full picture of the state of affairs.

7. My opinion to him as a good person.

9. There was a question about resources on the agenda.

10. Rising the stairs, a strange announcement rushed into my eyes.

11. I'm tired of spending your nerves on this question.

12. I understood what a hint I was given.

13. We have the cheapest cost of goods.

14. I do not want to push the situation.

15. Nikolai waited for me on the corridor.

16. I have repeatedly noted that you need to follow the instructions.

17. All this affects work.

18. Allow it to raise this toast for our successes.

Task 10.

Explain the meaning of the winged expressions and phraseologisms: apple of discord, Sisyphers Labor, Gordiyev Knot, Augean Stables, play the first violin, to boil in their own juice, remove the chips, through the stump deck, teeth to talk, led behind the nose, put on the map.

Task 11. "Marriage announcements"

Each participant receives a card with a name of a thing that has characteristic properties: it needs a different object that complements it for the completeness of existence. Each participant of the game pronounces the text of the "marriage announcement" on behalf of its subject. In the first part of the announcement, it is necessary to submit your subject: to describe its appearance, the most characteristic features, interests and hobbies; The second part of the announcement is "order" for the future satellite of life: its appearance, character traits, interests.

The announcement is compiled correctly, if you managed to find the main features of the subject and its "half", the combination of which forms a solid alliance, will fill the meaning of "life" of both. You must listen carefully to not miss your pair.

Can I say "Agenda a round table"? Or correct "Agenda and the Day of the Round Table"?

Combination agenda A Round Table correctly.


	Question number 299909.

How correct: on the first and second issue of the agenda and day or on the first and second issues of the agenda and the day