How to build trust in people. How to gain people's trust: advice from psychologists
Distrust- today's distinctive feature people and, most importantly, buyers. A sales contact shouldn't just be aimed at presenting some bullshit. When trying to look convincing, you must first try to look trustworthy. Gaining trust, establishing trusting relationships - this is the goal and task for the smart.
Whom do people trust at first sight? - their own kind, "ours". The code "friend or foe" is triggered in seconds and instantly gives the installation: alert or relax, accept or reject, trust or close. How to decrypt this code? What filters do we have to define this code? How to evoke the desired positive emotional response from the interlocutor from the first seconds of contact?
How to create the right look? Impressive, solid, authoritative, formidable and inaccessible, direct and open, talkative and frivolous, friendly and caring, unshakable and unapproachable, interesting and inquisitive. Which one works best for achieving the goal, which one should you choose? Which one will work in the first seconds and “print” the client before you open your mouth? The first impression cannot be created twice.
And what kind of look has grown to you? What if he is: laconic and withdrawn, uncommunicative and boring, unprincipled and unreliable, inattentive and imprudent. And you, with such an appearance, are going to establish business relationships or build working relationships in a team, quickly gain trust and authority. External appearance is the first message to the external environment for recognizing you by the code “friend or foe”.
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The appearance includes a lot of things. And what is the main thing in all this? Clothes, diamonds, Prado or Versace? - No! In one environment, you need to put on diamonds, in another, when they see a diamond on you, they will reject you with lightning speed and will not even be allowed to say a word. Where is the main thing? The main thing is the INTERIOR INSTALLATION!“I am the winner!”, “I am happy man! ”,“ Everything is excellent, wonderful, just great! ”,“ I will succeed! ”,“ I will do it! ”. The attitude puts you in the appropriate state: angry, angry, happy, courageous, unshakable, balanced, imperturbable, modest, shy, arrogant, helpful, etc. The same words from a person's mouth in these different states will sound differently. A change in attitude is instantly reflected in a person's appearance: facial expression, posture, breathing, etc. The installation creates an internal state, which also transforms into a corresponding definite external appearance. External appearance is a wordless message, a message to the external environment. He will surely cause a response, a response. Position, attitude - this is what is caught immediately when meeting face to face. It is better to adjust your attitude in accordance with the position of other people, they will get the same feeling. A person must recognize in you "his". This will cause reciprocal confidence in this “friend”. The choice of installation is yours.
How to evoke the appropriate states in yourself? You are angry, you are unflappable, you are determined, you are independent, you are kind, you are evil, you are open and direct, etc. You need to remember these states when they arise in life and, closing your eyes, imagine them. You can create them in front of the mirror and memorize them. Draw in the minds of pictures that were in such conditions. Such picture-images must be stored in memory and, when necessary, removed from there to create the desired state.
Before you intend to address anyone: interlocutor, group or audience, choose the installation! You can tune in and tune your counterpart to fight, you can cooperate, you can do it with an open heart, you can be on your guard. If you ask yourself any installation, you will unwittingly go to the corresponding condition which will affect external appearance ... For example, if you set yourself the setting “I’m absolutely right”, then you will enter the corresponding state of absolute rightness and you will have a corresponding appearance (I gave a rather illustrative personal example in the previous article about “showdowns” with a pistol at the stomach with a man who served 15 years for murder). Your counterpart will see or feel it immediately. Perhaps this will already be enough for you to be believed and appreciated as a worthy person. Your counterpart will have a choice: leave or join the fight with all the consequences arising from these situations. You can choose a different setting and it will also be reflected in your appearance through your condition.
I have already said that the appearance consists of many elements. People predominantly perceive the response of the interlocutor visually -55%, through sound 38% and only 7% fall on the real words that we say. In the external appearance, all elements must be joined. When not everything fits together in appearance, you can evoke mistrust instead of trust by the falsity of the image. Therefore, playing with enthusiasm and exuding it are "two big differences." For example, you may think that you are exuding enthusiasm and energy, and you will be perceived as fussy and impatient. The desired state can be called through the correct internal setting, otherwise it will be false.“I am a hero, I am a winner, I can handle it, I will still sell my goods to you, if not even today, then next time it will be a must. It has been and will always be so ”. And playfully wink at yourself in the mirror.
Sometimes it can be difficult to hide your feelings when you are on the verge of breaking. And in such cases, you need to change the setting and enter a different image. Create a mindset in yourself, for example, “Everything is wonderful, amazing, wonderful. There is a silver lining ”. It is necessary to remember what the corresponding state should be and recall it in memory. All this must be said to yourself in the mirror and more than once. Personally, I have the attitude “There is a silver lining,” the dialectical law of being, which I previously wrote in detail about, is one of the fundamental philosophical laws of life. He helps me to always be positive and not fall out of the saddle. Our generation at school learned by heart: “Nothing in life can knock us out of the saddle” - such was the saying of the major! ”. For many leaders in life, this principle is a life attitude, then an internal state, and then an appropriate external appearance.
Before choosing a setting before a contact, you SHOULD ASK YOURSELF A QUESTION: WHAT DO I WANT from this contact, from this audience? War, peace, self-affirmation, respect, negotiate, quarrel, show off, etc. You need to know well what you want! Especially when you are disorganized and confused. Stop, switch, and decide what you want. Often people, not knowing the things that I am writing about here, reflexively admit phrases or behavior from which a person can be taken aback, confused or blocked from you. How to behave further, what to say in response? You need to quickly remember what you wanted from this contact. If you need a result, you need to adjust, synchronize. If the result is not important, everything is easier. But always maintain good spirits and positive expectations. A positive expectation mindset is important. The setting “but still nothing will work out” leads to the fact that nothing will work out. You will enter the appropriate state, assume the appropriate loser form and skiff.
Once I was walking along Tverskaya Street, wet snow lay on the asphalt, a handsome, well-dressed and neatly dressed man in his forties was kneeling on the snow. He was dressed in good clothes: a good coat, a scarf, trousers. He had a neat haircut and a pretty face. Such a man did not look and could not be a loser. Knees in good trousers dug into the snow. He knelt in silence, not whispering, not muttering, not asking. There was a hat in front of him. Beautiful, clear eyes looked at the passers-by with hope and that's it. I was taken aback by such a picture, took out a hundred rubles and put it down, went into the metro and on the escalator regretted that I had not given a thousand. There was a desire to return, but the escalator brought me down. The insult that I gave only one hundred rubles sits in me to this day. The external appearance, in which the inner state of a person was seen, shouted that he needed help. This man silently kicked me as soon as our eyes met. Despair and the last hope - that is what he silently sent with his appearance. I often take the subway now. Recently I “shaved off” one “camouflage” beggar in a wheelchair in the subway. He has one leg amputated below the knee. Smug, well-fed look: “you won't give, others will, there will be enough compassionate suckers for everyone”. I told him: “You, hero, don’t disgrace yourself, put on an artificial limb and don’t rob god-fearing pensioners.” This is what the chain "setting - internal state - external appearance" is. This is how trust is earned without words at a glance.
Appearance includes many things: clothes, facial expressions, posture, gestures, gaze, facial expression, timbre, volume and pitch of voice, gait, pace and stride length, breathing, sparkle of eyes, etc. The first thing that instantly affects emotions in appearance is clothing and accessories. I already wrote something about clothes, you can talk a lot about it. You need to have style in clothes. Bad taste means no concept of style. Study relevant magazines, watch relevant programs, talk to sales assistants, look for clothes in stylish films. Young people are now targeting labels and brands. Don't chase or reach for labels. Look for nice, stylish things as well for shortcuts.
When a young man comes to me in a strict, dark suit and a tie tied around his neck, he does not give me an impression of solidity, no matter how hard he tries. Exactly the same as dressed casually in unclean shoes does not give the impression of openness and democracy. You have anything to put on yourself, for trust and overcoming the code "friend or foe" this is not enough! How to look solid, authoritative and at the same time not to strain, to look democratic, accessible, to have to yourself?
The Americans have created a new style in business attire - impressiveness, solidity of the upper part and accessibility, democratic lower part. A jacket, pullover or jumper with a shirt and tie at the top, and jeans or denim trousers with nice boots at the bottom. Jeans, although designed for digging a garden, but good! jeans are now an element of this style (jeans are not only blue, jeans are now the cut of trousers, style). This is now acceptable. Such a universal style began to combine solidity and openness. Steve Jobs was a prominent representative of it. He broke this style with sneakers and this overkill was noted by critics, but he could be forgiven. For working negotiations a style that combines solidity and democracy is the most appropriate. Before the Americans, the French and Italians were the first to start the revolution for democracy and openness in the style of menswear. Steel jackets and trousers different color, ties, scarves, shawls, kerchiefs, socks have become color accents in men's clothing. Gone is the uncompromising rigor. Style began to reign.
With such a democratic style accessories are important... Inexpensive but unworn, tidy clothes should have style and good accessories. Pen, notebook, tie, tie clip, briefcase, business card holder, etc., these "little things" do not need to spare money, because they "sound" and add solidity, and therefore trust. They are in to a greater extent add solidity, not a black striped suit.
Emotions are ahead of the mind. I have repeated this truth more than once. About this song A. Pugacheva "Well, a real colonel." To create positive emotions, try to use all the senses of your counterpart: sight, hearing, smell, touch, taste. Moreover, gifts add emotion to this row. Smell works very strongly on emotions in women. I instruct my wife to buy the perfume. Who, if not a woman, can handle it the best way and appreciate the smell of a man? Perfume is more important and intended for women, even if they choose it.
SUMMARY.
You can change your state only by CHANGING THE INSTALLATION !!!
Memorizing formula:
Indoor INSTALLATION - Internal STATE- External LOOK.
This question worries those who want to please someone very much. Indeed, not only our future life, but also our career depends on how this or that person treats us. If you want to make a good impression and even gain the trust of a person, of course, you need to walk always neat and clean, people are pleased to look at and communicate with neat and tidy people. In addition, there are several more secrets with which you can win the trust of a person.
6 rules on how to gain a person's trust
Rule # 1. Try to be genuinely interested in other people. After all, we all like it when people are interested in us, and this method works everywhere. If you want to win the trust of a person, do not try to interest him in yourself, but, on the contrary, take an interest in your interlocutor, and then he will be pleased to communicate with you.
To gain the trust of a person, ask your interlocutor various questions and hint to him that no one has such data as him, and at the same time try to support the opinion of your interlocutor, and then he will communicate with you in a friendly manner and begin to trust you.
Rule # 2... Always smile. Say with your smile that you are glad to see this person, that you like him, that his appearance made you happy. You will once smile with a sincere smile at a person, and this feeling can remain in his memory forever.
Rule # 3. When speaking, always address the person you are talking to by name. Everyone loves to hear their name, and it sounds somewhat captivating to its owner.
Rule # 4. Try to listen carefully to your interlocutor. An interested listener is a godsend for any person, so listen carefully, do not interrupt, from time to time assent to your interlocutor, let him know that you are very interested in his story. As soon as your interlocutor understands this, he will be very pleased, especially similar manifestation attention is a very weighty compliment for any person.
Rule # 5. Maintain a conversation with the interlocutor, while talking about what interests him. To gain a person's trust, the surest way to a person's heart is to have a calm conversation about what he values. If the other person is into stamp collecting, talk to him about it, even if it annoys you a lot.
Rule # 6. Inspire your interlocutor about his importance. Try not to sound like cheap and insincere flattery. Assess the merits of this person, tell him about it directly and then he will probably want to continue communication with you, and in the meantime you will start his trust.
Like a person's disposition
Many people want to be an attractive person. Below we give you a few secrets with which you can win the favor of people towards you.
So, how to win people's affection for yourself
Start with yourself, people will be drawn to a sincere and friendly person. You need to identify all existing negative emotions and eliminate them as soon as possible. Watch yourself carefully appearance plays a very important role.
Indeed, sometimes a lot depends on the first impression, so we advise you to constantly wear only tidy clothes, always watch your hair, it should be not only clean, but also neatly styled. And yet, strong smells can repel people, so try to always smell fresh and pleasant.
To win the affection of people or an individual for yourself, you need to constantly control yourself, for example, communicate on a friendly note, try to maintain a conversation with sincere interest.
We advise you to always start a conversation with a smile. If you treat a person sincerely, smile affably and talk to him (her) very nicely, then any person will reach out to you, and you can win his favor.
The name for each person sounds special
When communicating with a person, try to pronounce the interlocutor's name as often as possible, because for each of us our names sound in a special way, and for us it seems that by doing so our interlocutor shows respect to us. That is why, when meeting, remember the name of your interlocutor correctly, and do not distort him.
You can win the favor of people or a person by being interested in your interlocutor. If you listen to him carefully, listen to his words, communicate with him on a friendly note and support him in any situations, then very soon you will be able to win his favor. Each of us wants to have a friend that you can always rely on, cry in your vest, and who will never say that you are wrong and will not start criticizing you.
Remember, people will only start communicating with you when you bring up topics in the conversation that interest them. Because people not only want to talk about what interests them, but also share their experience. Each of us is pleased when someone appreciates our merits. That is why listener friends are loved more than constantly talking friends.
August 4, 2013
Religion teaches us: "Talk to people the way you would like to be talked to you." But is this right for us? To win the trust and respect of a person, you need to understand what he is and speak his language.
Thus, in order to gain trust and respect, you need to master various communication skills, because different people the same words are interpreted differently. They differ not only in their needs, but also in their decision-making style.
If you want to sell them your ideas, then you need to communicate with them on an equal footing. For it is impossible to satisfy the obscure needs of unknown customers. Information on the topic business communication enough now. Great importance, of course, has practical experience of communicating with people. And, perhaps, some of you already know how to win the trust and respect of the interlocutor, has his own personal methodology, and it works, brings its results.
In this article, as an example, consider the theory of Itzhak Adizes (www.adizes.com), on the basis of which four types of people with whom we have to interact and communicate are distinguished: Producer, Administrator, Entrepreneur and Integrator.
How to gain the trust of the Manufacturer?
In order to gain the confidence of the Manufacturer, please describe in detail the current state of affairs.
Manufacturer :
- First, he knows what customers need and why they come to you.
- Secondly, he has an idea of technology, or how to create what your customers come for.
To get his attention, you need to say: "Dear, we have a problem, but we have little time, so we have already started looking for a solution, we only need your support."
How to gain the trust of the Administrator?
To gain the Administrator's trust, calculate accurately and let him know how long you will take from him.
Administrator:
- Has a natural ability to delve into details, especially regarding the area of implementation.
- He is methodical and the work environment is well thought out and organized.
- The administrator sees the problems inherent in the idea.
- He is worried about the accuracy and reliability of the information.
- He worries that the organization could be deprived of storage media, databases or intellectual property.
- The administrator is indispensable in a growing organization, and covers your rear. But he does not produce what the organization exists for.
It is recommended to slow down when entering the room where negotiations will take place, take a breath, gather, concentrate. First, tell me what you are going to talk about. When you ask a question, look him in the eye. If you see that his gaze has become detached, he seems to have withdrawn into himself - shut up. This means that the Administrator thinks, digests the information that you presented to him. Better not to interfere.
Then, most likely, he will have questions about the implementation. Say, "That's a good question, I'll write it down now." At the end, say, "I gave you the big picture, now let's get down to the details." And do not forget about the most important thing - you need to meet the appointed time!
How to gain the trust of an Entrepreneur?
To gain the Entrepreneur's trust, give him new ideas.
Businessman:
- Analyzes changes in the environment, develops an action plan that determines today's beginnings.
- This is creative person, an inventor of strategies.
- Possesses courage, willingness to take risks and, at the same time, is creative.
How to gain the trust of the Integrator?
To gain the Integrator's trust, be sure to coordinate everything with everyone before meeting with him.
Integrator:
- This is a person who is constantly rushing from one idea to another, without bringing anything to the end. As a rule, he is unable to create an organization.
- He is only interested in one thing - who enters into a relationship with whom.
These are, of course, borderline examples. As a rule, people combine these types. Therefore, in order to gain the trust and respect of a person, it is necessary to determine which types are inherent in him. And find an individual approach to it. And it is also necessary to determine what types are inherent in you.
There are many ways to gain the trust of others. But how important is it when it comes to a career? His role in career development is far from the last. After all, it is much easier to climb the corporate ladder if you enjoy the trust of others. Co-workers will not be against you if your job status changes. They will still trust you. Using good relationship to others around you, you can achieve a lot. Trust in management is just as important. In this case, the bosses will entrust you with some difficult and important matters, which will significantly improve your chances of growth in the service. How can you win the trust of colleagues and superiors? For this there are several very simple rules... Stick to them and it will give great results. Rule one. Above all, be open-minded. Don't be afraid to voice your thoughts. Do not feel that you may be misunderstood or misinterpreted. You can always talk to people. Become friendly when doing this. Appreciate the opinions of others, learn to listen to others. This behavior and your openness will help you win people over to you. They will willingly communicate with you and discuss their affairs. From any conversation (even a friendly one) you can get the most useful information for yourself. But at the same time, you should not make a secret that the information turned out to be very important to you. On the contrary, you can thank, say that you managed to learn a lot of new and useful things for yourself. At the same time, be open and thank the person sincerely so that he does not have the feeling that he unwittingly gave you some important secret. Do not focus on this, and the person will not be in a state of tension when talking to you. On the contrary, he will gladly do you a favor and tell you something useful information ... The second rule. Be honest with others. It is impossible to gain trust by cheating. Therefore, when talking with colleagues, always say what it really is, without distorting the facts. After all, it is not without reason that it is said that "lies have short legs" and "the truth will always emerge." Do not deceive others, even in small things, sooner or later deception will still be revealed. But people cannot trust you. On the contrary, you will never win the trust of others, since everyone will remember your deception. You may feel that cheating is necessary for your career. You were able to deceive someone, it helped to climb the career ladder, and deception no longer plays any role. This has become a passed stage in your career. But it is impossible to build a career on deception. By cheating once, you can achieve something. But then you are unlikely to be able to carry out your plans. After all, deception will leave a stain on your reputation and they will no longer trust you. Your career may end there. Be honest and you can achieve a lot. Science will help us Research by American sociologists has revealed that people who are trusted achieve the growth of their careers: in the 1st - 5th year of service - 56%; in the 11-15th year of service - 89%; in the 16th year of service and further -100%. Rule three. Don't manipulate people. It is not necessary to deceive others, but, skillfully manipulating the facts, giving one information to some, and another to others, you can play your colleagues against each other. While they are sorting out among themselves, show your superiors your loyalty, your correctness in relation to colleagues. But this pitting one against the other will also not be in vain. Sooner or later, everything will be revealed - and trust will no longer be earned. Why is the trust of others so important? The trust of colleagues is the main support. When solving a difficult issue, an important problem, it will be necessary. And any support will be provided to the person who has a good reputation and has not abused anyone's trust. To ensure yourself a good career growth, do not neglect the following rules. Do not try to gain the confidence of your superiors by fulfilling any of his dubious requests. If the authorities offered to take up some suspicious case (of course, unknown to everyone else), you must refuse immediately. Do not be afraid that by doing so you will undermine the trust of your superiors. On the contrary, you will keep your reputation untainted. You will lose the trust of your superiors, but do not regret it, since it is of a bad nature. The situation as a whole will also change. The boss will feel uncomfortable, ashamed, or afraid in the future when communicating with you. To avoid unpleasant communication, he will try to get rid of you in any way. Also, do not seek the trust of colleagues by spreading gossip about the authorities. Learn to talk about it correctly, even if you dislike a lot about the leadership method. Don't use others to advance your career. If you manipulate people who trust you to climb the corporate ladder, you will quickly lose their trust. Remember that trust is hard to earn and can be lost in minutes. It is enough to utter careless words or commit some wrong action. To regain lost trust is not just difficult, it is almost impossible. After all, they will not trust you, as before. You should not provide services to your co-workers in order to gain their trust. Your help should be selfless. After all, if you help someone with a specific purpose to turn it to your advantage, it will very soon become clear that you are striving to make your career at the expense of others. This will not help you move forward, but it will take away the trust of those around you. Everyone will consider you a careerist who will not reckon with anyone for his own career growth. Co-workers' attitudes can push and guide you not to rely on you. You will lose the affection of others, your career may not take place. Having a firm understanding of what to avoid in dealing with management and colleagues can help you build a brilliant career. Careerist Memo * Don't be too gullible - you can be a fool. * You can not trust anyone - you will have to pursue a career alone, without any support. * You should know who you can trust and who cannot. * “Trust but verify” - make these words your unspoken motto and stick to it always. So, strive to win the trust of others. This will help you to live happily in a team, maintain excellent relationships with colleagues, be on good standing from the leadership. The trust of people will be the necessary support for you in the implementation of your plans. And with this support, you can make a great career, which is the main task for you.
Do people trust you? Are you able to make a good impression on others? Many have noticed that there are not so many trustworthy people around. We build relationships with friends, colleagues, acquaintances without taking into account the factor of trust. However, this useful quality can become necessary for communication. You shouldn't ignore it.
Trust is the basis of interaction and communication between people. It encourages us to do things, make decisions. A trustworthy person is capable of influencing others. Moreover, this influence will be accepted by them calmly, because they trust.
What is trust? Trust is a combination of three factors. In any case, many scientists adhere to this point of view. Trust is built from experience, competence and reliability. If your environment sees all three components in you, this means that trust arises. It turns out that trust does not depend on you, but on the target audience. It is their perception of you as a person, the assessment of your actions that will have the desired impact. And skills, skills, actions - all this fades into the background, affects the formation of trust only indirectly. Gaining authority is a difficult and time-consuming process, but losing it is a matter of a few minutes. Any wrong step or mistake can lead to a loss of credibility. It is worth dwelling in more detail on each component that helps build trust. So you can not only gain authority, but also preserve it.
Competence
Competence is one of the most simple ways gain credibility and trust in the workplace. If you demonstrate your capabilities, high reliability, provide examples of your competence, this will make it easy to raise the level of trust among others. You will immediately destroy all obstacles, as soon as you show professional skills, skills, declare yourself a competent specialist.
An example, how trust is formed based on competence, is Akio Morita - the creator of Sony. He proposed the idea of creating a company in the United States - Sony Corporation of America. But the Tokyo leadership did not share the enthusiasm for the idea. The bosses could not go against the excellent reputation of Akio Morita, but they tried to find objective and compelling reasons not to create a company in the States. They considered all the options, but did not find the reasons for the refusal. Then the management decided to transfer responsibility for the decision to Akio Morita himself. They trusted him, saw his competence in the US market.
Professionalism
Professionalism and competence are linked. If you want to win the trust of a person in some matter, you need to show yourself to be an exceptional professional. WITH technical point view, you must be an expert, then colleagues will believe you in all respects. Professionalism is based on the experience, carried out cases, if you have many successful projects on your account, then it will be much easier to gain credibility. So it is possible convince others in the correctness of their conclusions. If the conclusions are based on professionalism, on specialized knowledge, then they will definitely be heeded. It is important to have specific experience, not the ability to present yourself favorably. Even people who do not try to present themselves in a favorable light can gain trust from their peers and even competitors.
Here is the example of the famous philosopher Adam Smith. His book The Wealth of Nations became one of the greatest in history. At the same time, Smith was no interlocutor, it was boring to conduct conversations with him. Samuel Johnson talks about this. “Even a dog is more fun to talk to,” he said.
Smith was a layman for more than just talking. His unpresentable appearance, hypochondria, excessive passion for conversation also did not put him in an attractive light. According to the recollections of contemporaries, Adam Smith once fell into a pit when he was enthusiastically talking about the economic situation at a plant in Glasgow. But Smith's opinion, positions and statements were validated and prevalent at the time. Now they also do not lose popularity, they lie at the basis of capitalism. Because Adam Smith was able to earn trust.
It is not difficult to show your professionalism in exact questions requiring confirmation. You just have to study competent sources that are reliable in their content. If you refer to authoritative data in the discussion, then professionalism, and with it, confidence, will increase. It is also important here and personal experience... Please note what is considered a reliable source among your environment. It is these references that should be used.
If the sources are not authoritative in the eyes of the interlocutor, then trust in this way may not be obtained. Not everyone considers the data you have to be valuable. Then you need to provide exactly the information that others will believe.
When submitting a report, report and other documents, you need to select materials to support your words. This will not only be a great way to build trust, but it will also show your awareness and high level preparation. The audience may not even look at all these materials, but their presence will make it clear that you have carefully prepared, studied the issue, and now you can start doing the work.
Reliability
According to Stephen Covey, it is trust that can completely make a difference. All barriers can be destroyed through trust. And without it, it is almost impossible to create something serious and significant. This statement is correct, but it is worth making the necessary additions here.
There are several categories of trust - full trust, relative trust and minimal trust. Even if you have minimal trust, that's good. It's definitely better than nothing. The foundation of trust allows you to gradually grow in order to achieve complete trust from others. At the same time, your reliability should not be aimed only at people's views. You need to be reliable in all situations, then the bar of your authority will grow. Even people who do not know you personally will start to trust. With each step, trust increases, people get to know you more, and they get to know you from the good side.
There are different ideas about trust. For example, a big boss may act from a position of authority. This idea gains the necessary approval and credibility if the subordinates realize that it will be better for the company, and not just for the boss.
The wisdom of Aristotle says: "A just ruler does not demand anything, but works for others." While working on a project, you should always focus on getting the job done, not on the little things in the form of payment, the desire to appear professional in front of your bosses, and so on. This will attract other people who see your enthusiasm to work. They will support and share your ideas.
Building relationships with subordinates should not adhere to a totalitarian concept. The boss needs to create the feeling that every employee has the right to vote. You need to be trusted, while accepting the proposed ideas.
Trust is an important criterion not only for work, but also for Everyday life... Authority can be won without betraying your words. If you want your child to stop smoking, then you should not only convince him of the harm of this habit, but also quit yourself. Trust is often lost in little things. If you are giving advice, pay attention to whether you are living up to your own words. If your interlocutor noticed hypocrisy, then he will stop taking you seriously. Trust is largely formed at the very beginning. Its level depends on first impression. EBay online auction offered its users a questionnaire with questions about reputation and trust in the seller. The credibility was based on the first assessments that clients put out. The seller's success directly depended on the first estimates. If they are positive, then it developed rapidly. If negative, then the seller faced setbacks and problems.
Motivating speeches can be heard from many, but who do they trust more? If you are told “Do not despair,” then more trust arises in those people who, too, once stopped despairing and achieved their goal. Disaster survivors, war veterans, victorious trainers. They speak sincerely, because they themselves have been in the situations that they describe. They speak in the first person, which means that people trust them more. Therefore, such speeches have tremendous success with the public. This is the secret of trust.
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